Overview
Work History
Education
Skills
Languages
Personal Information
Timeline
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Natalia Rosales

Washington,DC

Overview

4
4
years of professional experience

Work History

Swim School Operations Lead

Canada College
Redwood City, CA
03.2023 - Current
  • Leading a team to ensure operational processes and procedures are followed efficiently and effectively.
  • Developing and implementing effective strategies to optimize operational performance, while conducting regular meetings with team members to discuss progress.
  • Managing budgets and ensuring costs remain within allocated amounts.
  • Monitoring customer satisfaction levels and taking corrective action when needed.

Umoja Peer Mentor

College of San Mateo
San Mateo, US
08.2022 - 03.2023
  • Provided academic support and guidance to students in need of assistance.
  • Facilitated group discussion sessions on topics such as study skills, college preparation and career exploration.
  • Organized activities designed to build self-esteem, promote team building and foster creativity among participants.

Front Desk Educator/ Ambassador

Redwood City, US
04.2021 - 03.2023
  • Promoted memberships and community programs to enhance engagement
  • Managed member check-ins, phone inquiries, and resolved questions or concerns.
  • Streamlined operations through targeted analysis of collected data
  • Implemented educational programs for staff enhancements

Production

Tesla
Fremont, US
07.2021 - 10.2021
  • Facilitated efficient automobile production through effective teamwork
  • Performed tasks such as manual lifting of equipment, standing for extended periods, and maneuvering to access and work under vehicles.

Education

Bachelor of Arts - Africana Studies

Howard University
Washington, DC
08-2024

Associate of Science - Communications

College of San Mateo
05.2024

Associate of Science - Ethnic Studies

College of San Mateo
San Mateo, CA
05-2024

Associate of Science - Social Sciences

College of San Mateo
San Mateo, CA
05-2024

Skills

  • Workforce Management
  • Logistics Management
  • Google Teams
  • Microsoft
  • Excel
  • Communication skills
  • Product promotion
  • Compete front and back office
  • Python programming language
  • Red Cross Lifeguard certified
  • CPR certified

Languages

  • English, Fluent
  • Spanish, Conversational, 4 years

Personal Information

Authorized To Work: US

Timeline

Swim School Operations Lead

Canada College
03.2023 - Current

Umoja Peer Mentor

College of San Mateo
08.2022 - 03.2023

Production

Tesla
07.2021 - 10.2021

Front Desk Educator/ Ambassador

04.2021 - 03.2023

Bachelor of Arts - Africana Studies

Howard University

Associate of Science - Communications

College of San Mateo

Associate of Science - Ethnic Studies

College of San Mateo

Associate of Science - Social Sciences

College of San Mateo

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Natalia Rosales