Natalia Rostamo
Bixby,OK
Summary
Diligent artist with a solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring a seamless guest experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Jinya, Ramen Bar
06.2023 - 11.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Pizza Cook
Papa Johns Pizzeria
02.2022 - 06.2022
- Reduced food waste by efficiently managing ingredients inventory and rotating stock as needed.
- Enhanced customer satisfaction by consistently preparing high-quality pizza and maintaining timely service.
- Cooked assembled pizzas in oven, removed when done, allowed to cool, cut and boxed completed orders, entering real-time preparation updates in electronic system from start to finish.
- Handled high-volume orders during peak times with accuracy and speed while maintaining attention to detail for each pizza creation.
Stock Clerk
TJ Max Homegoods
11.2021 - 02.2022
- Stocked designated items on shelves, end caps and displays.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Demonstrated adaptability and flexibility by tackling various tasks as needed, contributing to the overall success of the stockroom team.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
Cashier
Tropical Smoothie Cafe
05.2021 - 09.2021
- Helped customers complete purchases, locate items, and join reward programs.
- Handled cash with high accuracy and took care to check bills for fraud.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Bachelor of Arts - Fine Arts And Graphic Design
Tulsa Community College
Tulsa, OK05-2028
High School Diploma -
Owasso High School
Owasso, OK05-2023
Tech Certificate - Health Science
Tulsa Technology Center
Owasso, OK05-2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Certification
- ServSafe Food Handler Certification - National Restaurant Association.
- Cardiopulmonary Resuscitation (CPR) - American Heart Association.
Timeline
Server
Jinya, Ramen Bar
06.2023 - 11.2024
Pizza Cook
Papa Johns Pizzeria
02.2022 - 06.2022
Stock Clerk
TJ Max Homegoods
11.2021 - 02.2022
Cashier
Tropical Smoothie Cafe
05.2021 - 09.2021
- ServSafe Food Handler Certification - National Restaurant Association.
- Cardiopulmonary Resuscitation (CPR) - American Heart Association.
Bachelor of Arts - Fine Arts And Graphic Design
Tulsa Community College
High School Diploma -
Owasso High School
Tech Certificate - Health Science
Tulsa Technology Center
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