Summary
Overview
Work History
Education
Skills
Languages
Timeline
AssistantManager

Natalia Sitek

Assistant Manager
Saint Charles,IL

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Tillys
Geneva, IL
10.2021 - Current
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Achieved recognition for contribution to store success by optimizing sales.

Cashier

Ulta
Geneva, IL
09.2021 - 10.2021
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.

Beauty Advisor

Sally's Beauty Supply
Schaumburg, IL
01.2020 - 08.2021
  • Processed payments, entering sales in register for prompt customer service.
  • Maintained counter and display areas for cleanliness and organization.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Arranged merchandise to present visually appealing displays and attract clientele.
  • Analyzed customers hair to assess conditions and hair type and suggest products and treatments.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Sales Associate

TJ Max
Hoffman Estates, IL
06.2017 - 07.2018
  • Greeted customers and helped with product questions, selections and purchases.
  • Helped customers complete purchases, locate items and join reward programs.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Answered questions about store policies and addressed customer concerns.

Education

High School Diploma -

Adlai Stevenson High School
Lincolnshire, IL
05.2019

Skills

  • Managing Multiple Priorities
  • Employee Coaching and Motivation
  • Performance Tracking and Evaluations
  • Directing Team Members
  • Product and Service Knowledge
  • Overseeing Employees
  • Effective Selling Techniques
  • Store Opening and Closing Procedures
  • Retail Knowledge
  • Customer Satisfaction

Languages

Polish
Native or Bilingual

Timeline

Assistant Manager

Tillys
10.2021 - Current

Cashier

Ulta
09.2021 - 10.2021

Beauty Advisor

Sally's Beauty Supply
01.2020 - 08.2021

Sales Associate

TJ Max
06.2017 - 07.2018

High School Diploma -

Adlai Stevenson High School

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Natalia SitekAssistant Manager