Natalia Whitson
Rialto,CA
Summary
Dedicated and detail-oriented licensed phlebotomist with nearly a year of experience at the American Red Cross, specializing in venipuncture, specimen handling, and donor screening. Adept at maintaining high standards of patient care, infection control, and safety compliance. Also experienced in medical transport and logistics as a Tech Driver, ensuring timely and secure delivery of critical blood products. Passionate about contributing to a team-driven healthcare environment and excited to bring my skills to Kaiser Permanente to support efficient and compassionate patient care.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Phlebotomist Technician II
American Red Cross
Pomona, CA
03.2024 - Current
- Performed venipuncture and capillary punctures for patients ages 16 and older, ensuring minimal discomfort and optimal specimen integrity.
- Utilized aseptic techniques to prevent infection and cross-contamination during blood collection.
- Screened prospective donors by conducting interviews, obtaining medical histories, and measuring vital signs.
- Educated patients on procedures and addressed concerns to enhance their experience.
- Ensured proper labeling and handling of specimens for accurate transport to laboratories.
- Monitored patients for adverse reactions, providing immediate assistance as needed.
- Maintained and sanitized phlebotomy equipment and work areas to meet OSHA and HIPAA regulations.
- Conducted quality control checks to ensure the accuracy of collected samples.
- Managed inventory levels of phlebotomy supplies, ensuring readiness for high-volume blood collection.
- Assisted medical staff during emergency situations requiring phlebotomy expertise.
Tech Driver
American Red Cross
Pomona, CA
03.2024 - Current
- Transported blood products, medical supplies, and equipment to donation centers, hospitals, and labs in a timely and efficient manner.
- Ensured proper handling, storage, and temperature control of blood specimens during transport to maintain specimen integrity.
- Adhered to strict safety protocols, including DOT and FDA transportation regulations, to ensure secure delivery of biohazardous materials.
- Conducted pre-trip and post-trip vehicle inspections to maintain operational safety and report any maintenance needs.
- Loaded and unloaded medical supplies, ensuring accurate inventory tracking and timely replenishment at collection sites.
- Maintained detailed logs of deliveries, vehicle mileage, and trip reports in compliance with organizational policies.
- Assisted phlebotomy staff with setup and breakdown of mobile blood collection equipment at donor sites.
Host, To-go Specialist, Server
Olive Garden
Montclair, CA
06.2021 - 02.2024
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Assisted servers in seating guests by escorting them to their tables.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Contributed to team efforts by accomplishing related tasks as needed.
- Managed daily card and cash transactions, maintaining payment records and investigating discrepancies.
- Filled faxed, mobile and online orders accurately, efficiently and on-time.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Trained new employees on restaurant procedures and plating techniques.
- Collaborated with team to deliver timely service of items.
- Stocked service areas with supplies during slow periods.
Education
Licensed Phlebotomy Technician -
US College
Montclair, CA10.2023
High School Diploma -
Montclair High School
Montclair, CA05.2021
Skills
- Phlebotomy and Healthcare Skills
- Transportation and Logistics
- Customer Service and Hospitality
- Technical and Operational Skills
- Specimen handling
- Communication
- Attention to detail
- Patient monitoring
- Quality control
- Problem solving
- Team collaboration
Certification
Certified Phlebotomy Technician 10/11/2023
Volunteer Work
Phlebotomy Technician Externship - Fullerton, CA
- Gained hands-on clinical experience performing venipunctures, processing specimens, and interacting with patients under professional supervision.
- Ensured compliance with laboratory protocols and infection control standards.
- Assisted in organizing and maintaining phlebotomy supplies and documentation.
Ontario Rescue Animal Shelter – Ontario, CA
- Assisted in caring for shelter animals by providing food, water, and clean bedding.
- Helped maintain hygiene through bathing and grooming to support adoption readiness.
- Contributed to shelter upkeep and sanitation to ensure a safe environment for animals.
City of Montclair Garden Initiative – Montclair, CA
- Supported community beautification by planting, weeding, and maintaining local gardens.
- Assisted in waste cleanup to enhance public spaces.
- Contributed to seasonal decorations and painting projects for community events.
Timeline
Phlebotomist Technician II
American Red Cross
03.2024 - Current
Tech Driver
American Red Cross
03.2024 - Current
Host, To-go Specialist, Server
Olive Garden
06.2021 - 02.2024
Licensed Phlebotomy Technician -
US College
High School Diploma -
Montclair High School
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