Natalia Wunder
Midlothian,VA
Summary
Dynamic and dedicated professional with extensive experience at Outback Steakhouse, excelling in customer service and conflict resolution. Proven ability to enhance guest satisfaction through effective communication and teamwork. Skilled in inventory management and safety compliance, consistently maintaining high standards in fast-paced environments. Passionate about creating memorable dining experiences.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Host
Outback Steakhouse
Midlothian, VA
08.2024 - Current
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Resolved conflicts between customers when necessary.
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Assisted other departments when needed such as bussing tables or delivering food orders.
Server Assistant
Outback Steakhouse
Midlothian, VA
08.2024 - Current
- Recorded accurate inventory counts of beverages, condiments and other supplies.
- Participated in ongoing training to enhance job skills and knowledge.
- Assisted servers with monitoring tables for customer satisfaction, quality and additional service.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Greeted guests with friendliness and professionalism.
- Performed opening and closing duties such as restocking supplies, setting up workstations, cleaning counters.
- Maintained adequate levels of linens, trays, and silverware items for customers and performed washing and sanitation.
- Complied with health and safety rules, regulations and procedures to maintain safe environment.
Lifeguard
SwimMetro
Midlothian, VA
05.2024 - 09.2025
- Performed regular cleaning and maintenance of pool equipment.
- Delivered basic life support in emergency situations and administered CPR to stabilize individuals prior to ambulance arrival.
- Patrolled recreational areas before athletes, patrons and general public arrived to identify potential safety hazards.
- Checked weather reports to warn public of potential inclement weather and proper safety procedures.
- Provided first aid care to injured patrons before paramedics arrived on scene.
Education
High School Diploma -
Cosby High School
Midlothian, VA05-2024
Associate of Science - Psychology
Brightpoint Community College
Midlothian, VASkills
- Customer service
- Conflict resolution
- First aid response
- Time management
- Team collaboration
- Inventory management
- Safety compliance
- Interpersonal skills
- Emergency response
- Clear communication
- Multitasking and prioritization
- Problem-solving aptitude
- Task prioritization
- Positive and professional
Certification
- CPR certified
- First Aid certified
Timeline
Host
Outback Steakhouse
08.2024 - Current
Server Assistant
Outback Steakhouse
08.2024 - Current
Lifeguard
SwimMetro
05.2024 - 09.2025
High School Diploma -
Cosby High School
Associate of Science - Psychology
Brightpoint Community College
Similar Profiles
Gracelynn SipeGracelynn Sipe
Server Assistant at Outback SteakhouseServer Assistant at Outback Steakhouse
Caden ShanerCaden Shaner
Server Assistant at Outback SteakhouseServer Assistant at Outback Steakhouse
Isaac KeeferIsaac Keefer
Bartender/Key/Headwait at Outback SteakhouseBartender/Key/Headwait at Outback Steakhouse
Mason BrooksMason Brooks
Server at Outback SteakhouseServer at Outback Steakhouse
KIMBERLY ALIEMEKEKIMBERLY ALIEMEKE
Regional Director Customer Service Educator at Medical Facilities of AmericaRegional Director Customer Service Educator at Medical Facilities of America