Friendly and adaptable Individual with years of experience in providing exceptional customer service. Highly thorough and dedicated to developing new capabilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Restaurant Waiter
Moonshiners Southern Table + Bar
Houston, TX
11.2021 - Current
Provided exceptional customer service in a fast-paced environment, supporting staff and leaving customers satisfied.
Greeted customers, answered questions, and recommended specials to increase profits.
Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Operated POS terminals to input orders, split bills, and calculate totals.
Education
Bachelor of Science - Criminal Justice
University of Houston-Downtown
Houston, TX
05-2027
Associate of Science - Criminal Justice
Houston Community College
Houston, TX
05-2025
Skills
Customer service
Active listening
Detail-oriented
Task prioritization
Critical thinking
High achiever
Friendly demeanor
Certification
Cosmetology Operator License-Texas State Board, Issued 2023