Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

NATALIE ALARCON

Cicero,IL

Summary

Skilled in sales and customer relationship management, with background in diverse sales environments. Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing sales processes.

Overview

10
10
years of professional experience

Work History

Sales Consultant

CarMax
Hillside, IL
03.2022 - 07.2024
  • Worked with fellow sales team members to achieve group targets.
  • Generated sales across complete sales cycle process from prospecting through contract negotiations and closings.
  • Boosted client satisfaction ratings by offering proactive resolution ideas while driving actionable responses to questions, concerns or challenges.
  • Developed and maintained relationships with clients to increase sales revenue.
  • Addressed customer questions and concerns regarding products and services.

Cashier/Receptionist/BDC

Hawk CDJ
Forest Park, IL
01.2020 - 03.2022
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Answered customer inquiries regarding store policies and procedures.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Shift Lead

Walgreens
Cicero, IL
03.2014 - 06.2015
  • Assisted in the development and implementation of new operational procedures.
  • Utilized problem solving skills to resolve conflicts between customers and employees.
  • Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
  • Improved daily operational plans, developed production schedules, and optimized task flow.

Education

High School Diploma -

Morton West
Berwyn
05-2004

Skills

  • Contract negotiation
  • Consultative sales
  • Staff training
  • Client retention
  • Customer relationship management
  • Team collaboration
  • Time management
  • Multilingual capacity

References

References available upon request.

Timeline

Sales Consultant

CarMax
03.2022 - 07.2024

Cashier/Receptionist/BDC

Hawk CDJ
01.2020 - 03.2022

Shift Lead

Walgreens
03.2014 - 06.2015

High School Diploma -

Morton West

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NATALIE ALARCON