Detail-oriented professional with expertise in policy interpretation, data analytics, and communication. Committed to ensuring regulatory compliance and enhancing teamwork across departments.
Overview
2026
2026
years of professional experience
4
4
Certifications
Work History
Claims Adjuster
Applied Underwriters Inc
Omaha, NE
11.2024 - Current
Evaluated Commercial General Liability insurance claims for accuracy and compliance with company guidelines.
Collaborated with policyholders to gather necessary documentation and information.
Documented findings in detailed reports for management review and decision-making.
Assisted in training new team members on claims processing procedures and tools.
Utilized industry-specific software to track, manage, and analyze claims data efficiently.
Negotiated settlements with claimants or their representatives in order to resolve disputes quickly and economically.
Interpreted policy language to determine coverage for insureds under various lines of business.
Sr. Patient Care Coordinator
Nebraska Medicine
Omaha, NE
03.2024 - 10.2024
Provided administrative support to medical providers throughout the department.
Communicated with healthcare providers to ensure accurate patient information exchange.
Collaborated with interdisciplinary teams to streamline patient care processes.
Maintained electronic health records and ensured compliance with privacy regulations.
Facilitated communication between healthcare providers regarding changes in patient conditions or treatments.
Shift Manager
Raising Cane's Restaurants
Omaha, NE
2019 - 2021
Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
Managed inventory levels to maintain stock availability and organization.
Coordinated shift schedules to optimize staff coverage and efficiency.
Resolved customer inquiries and complaints to enhance service quality.
Collaborated with management to improve operational processes and reduce waste.
Inspected work areas regularly for cleanliness and organization standards.
Managed daily cash intake by counting out registers and tabulating profits.