Natalie Arceri
Schenectady,NY
Summary
New graduate registered nurse bringing proven leadership, organizational, and customer relations skills with a solid foundation in clinical nursing and patient care. Known for reliability and adaptability in dynamic settings, consistently contributing to team success and patient satisfaction. Skilled in patient assessments, administering medications, and coordinating care plans.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Office Manager and Sales Associate
Window Treatment Designers Inc
Mineola, NY
09.2015 - Current
- Developed and implemented office management procedures, increasing training efficiency, team productivity and accuracy.
- Led project planning initiatives to align resources with client deadlines and expectations.
- Provided backup to front desk, stepping in to assist with various tasks whenever employee was absent or at lunch.
- Managed vendor relationships to ensure timely delivery of materials and services.
Server
Gurneys Montauk
Montauk, NY
05.2015 - 07.2020
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
- Delivered exceptional customer service in high-pressure dining environment.
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
- Modeled strategies to wait staff for delivering exceptional and friendly service to every guest, every time.
- Trained new staff on restaurant operations and policies to strengthen performance.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
- Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
Cashier
Swirls And Twirls
Massapequa, NY
10.2012 - 08.2014
- Answered questions about store policies and concerns to support positive customer experiences.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
Education
Bachelor of Science - Nursing
Molloy College
Rockville Centre, NY08-2026
BBA - Business Administration And Entrepreneurship
Baruch College of The City University of New York
New York, NY05.2021
Associate of Science - Business Administration
Nassau Community College
Garden City, NY06.2018
High School Diploma -
Massapequa High School
Massapequa, NY06.2014
Skills
- Clear oral/written communication
- Friendly nature
- Administrative support
- Scheduling
- Payroll and budgeting
- Basic Life Support
- Mandated Reporter Training
- Team leadership
Certification
OSHA 30 Hour
Basic Life Support
Timeline
Office Manager and Sales Associate
Window Treatment Designers Inc
09.2015 - Current
Server
Gurneys Montauk
05.2015 - 07.2020
Cashier
Swirls And Twirls
10.2012 - 08.2014
BBA - Business Administration And Entrepreneurship
Baruch College of The City University of New York
Associate of Science - Business Administration
Nassau Community College
High School Diploma -
Massapequa High School
Bachelor of Science - Nursing
Molloy College