Natalie Barton
Pendergrass,GA
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills honed at Cracker Barrel Old Country Store. Proven ability to enhance guest experiences through effective multitasking and teamwork, while maintaining cleanliness and adhering to safe food handling practices. Committed to delivering quality service in fast-paced environments while mainlining a positive work environment.
Overview
3
3
years of professional experience
Work History
Server
Cracker Barrell Old Country Store
05.2022 - 03.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
- Served food and beverages promptly with focused attention to customer needs
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions
- Maintained a clean and orderly dining area for an enjoyable guest experience
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff
Grill Cook
Cracker Barrell Old Country Store
05.2022 - 03.2025
- Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards
- Maintained clean, organized grill stations for hygienic, orderly food preparation
- Cleaned and maintained kitchen equipment regularly
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations
- Stored and handled goods correctly to maintain freshness and condition
- Demonstrated initiative by taking on additional responsibilities during busy periods or when short staffed
Prep/Backup Cook
Cracker Barrell Old Country Store
05.2022 - 03.2025
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process
- Prepared meals efficiently under time constraints for timely service during peak hours
- Prepared food items in compliance with recipes and portioning control guidelines.
- Coordinated with front of house to ensure smooth service during busy periods, enhancing customer dining experience
- Adapted quickly to menu changes and customer requests, demonstrating flexibility and problem-solving skills
Host/ToGo
Cracker Barrell Old Country Store
05.2022 - 03.2025
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts
- Answered customer questions about hours, seating, and menu information
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests
- Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members
Food Runner
Cracker Barrell Old Country Store
05.2022 - 03.2025
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints
- Assisted servers in attending to guests needs
- Reduced wait times by transporting completed orders from the kitchen to the appropriate tables
- Promoted teamwork among front-of-house and back-of-house staff
- Maintained positive and professional demeanor under pressure, contributing to pleasant dining environment
Education
High School Diploma -
Johnson High School
Oakwood, GA05-2022
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Memory retention
- Cleanliness standards
- Safe food handling
- Food running
- Team collaboration
- Supply restocking
Timeline
Server
Cracker Barrell Old Country Store
05.2022 - 03.2025
Grill Cook
Cracker Barrell Old Country Store
05.2022 - 03.2025
Prep/Backup Cook
Cracker Barrell Old Country Store
05.2022 - 03.2025
Host/ToGo
Cracker Barrell Old Country Store
05.2022 - 03.2025
Food Runner
Cracker Barrell Old Country Store
05.2022 - 03.2025
High School Diploma -
Johnson High School
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