High energy, self-starter with a proven track record as highly responsive, proactive and thorough; excelling in customer communication and analytical thinking. Fun, creative, team player; always anticipating others needs with 15+ years experience on a B2B commercial team.
Overview
16
16
years of professional experience
Work History
Sales Coordinator
Particle Dynamics, LLC
04.2021 - Current
Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
Served as a liaison between internal departments such as production, logistics, finance, ensuring seamless end-to-end management of client accounts.
Provided effective recommendations to increase customer satisfaction and marketing effectiveness to secure long-term accounts.
Handled customer inquiries and suggestions courteously and professionally.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Sales & Marketing Coordinator
International Dehydrated Foods, Inc.
03.2008 - 09.2020
Assist the VP of Sales, Marketing & Technology
Coordinates for all industry trade shows; booth and literature design, product demonstrations. Orders promotional items. Manages logistics and budget.
Use CRM to track and communicate promotional effectiveness; by reporting leads from trade shows, ads, white papers and social media.
Updates websites accordingly; handling all social media design, communication and inquiries.
Work with contracted marketing agency for consistent communication across the organization; highly involved in media planning and design from year to year.
Compile sales data for product literature; supporting the IDF commercial team with leads, demos and presentations.
Education
Associate of Applied Science - General Studies
Southwest Baptist University
Salem
Skills
Customer Communication
Data Entry
Goals and performance
Strong enthusiasm
Sales Reporting
Analytical Thinking
Goal-oriented mindset
Team Oriented
Event Planning/Organizing
Excellent written and verbal communication skills
Creative/Innovative
Timeline
Sales Coordinator
Particle Dynamics, LLC
04.2021 - Current
Sales & Marketing Coordinator
International Dehydrated Foods, Inc.
03.2008 - 09.2020
Associate of Applied Science - General Studies
Southwest Baptist University
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