Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Generic

Natalie Burke

Longwood

Summary

Motivated Service Worker with exceptional social skills, communication abilities, and customer service background dedicated to following health and safety guidelines, and pursues every opportunity to support team members and proactively address issues. Diligent and hard-working candidate ready to contribute solid effort as team member, thorough and highly organized with excellent communication skills reliable worker with strong work ethic organized independent candidate successful at managing multiple priorities with positive attitude willingness to take on added responsibilities to meet team goals to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills excellent time management and problem-solving skills.

Overview

2
2
years of professional experience

Work History

Receptionist

Good Vibrations Ink
10.2024 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Responded to inquiries from callers seeking information.

Barista

Starbucks
01.2023 - 08.2024
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Addressed and resolved customer concerns to maintain brand loyalty.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.

Assistant

Shot Vet
02.2023 - 09.2023
  • Organized and maintained filing systems for documents and records.
  • Assisted in the preparation of reports, presentations and correspondence.
  • Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
  • Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
  • Greeted visitors, clients and guests in a professional manner.

Education

High School Diploma -

Lake Howell High School
Winter Park, FL
05-2024

Skills

  • Ordering Procedures
  • Cash Handling
  • POS Systems
  • Coffee expertise
  • Opening and Closing duties
  • Idea Development and Brainstorming
  • Problem-Solving
  • Adaptability
  • Multitasking
  • Organizational Skills
  • Team Building
  • Time Management
  • Attention to Detail
  • Self Motivation
  • Written Communication
  • Interpersonal Skills
  • Decision Making
  • Teamwork and Collaboration
  • Professionalism
  • Reliability
  • Experience in Leadership
  • Active Listening
  • Effective Communication

Education and Training

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Timeline

Receptionist

Good Vibrations Ink
10.2024 - Current

Assistant

Shot Vet
02.2023 - 09.2023

Barista

Starbucks
01.2023 - 08.2024

High School Diploma -

Lake Howell High School
Natalie Burke