Summary
Overview
Work History
Education
Skills
Timeline
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Natalie Canaday

Hilliard

Summary

Dynamic professional with a proven track record at Connie’s Pizza and the Canaday Barn, excelling in customer service and team leadership. Enhanced operational efficiency through meticulous cash handling and fostered a collaborative environment, resulting in improved staff performance. Adept at decision-making, ensuring a positive customer experience while maintaining compliance with industry standards.

Overview

10
10
years of professional experience

Work History

Assistant Manager

Connie’s Pizza
11.2021 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Venue Assistant

Canaday Barn
04.2015 - Current
  • Enhanced customer satisfaction by providing exceptional service and addressing inquiries promptly.
  • Improved event efficiency by coordinating venue setup and teardown processes.
  • Increased event effectiveness by collaborating with team members on venue layout planning and adjustments.
  • Ensured compliance with local regulations regarding noise levels, capacity limitations, and other guidelines for public gatherings at the venue location.

911 Dispatcher

Nassau County Sheriffs Office
10.2019 - 07.2021
  • Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
  • Monitored Police and Fire radios to provide assistance to responding personnel.
  • Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
  • Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
  • Dispatched and coordinated emergency services teams according to high-priority calls.

Education

Diploma -

West Nassau High School
Callahan, FL
05.2010

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making

Timeline

Assistant Manager

Connie’s Pizza
11.2021 - Current

911 Dispatcher

Nassau County Sheriffs Office
10.2019 - 07.2021

Venue Assistant

Canaday Barn
04.2015 - Current

Diploma -

West Nassau High School

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