Summary
Overview
Work History
Education
Skills
Timeline
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Natalie Carballo

Dallas,TX

Summary

Established Account Executive gifted at lead generation and resolving customer issues. Engaging and personable and increasing business opportunities through sharp communication skills and dedication to customer service. I am accurate and dedicated evaluating financial documentation and promotes positive client interactions. Works exceptionally well in fast-paced environments driven by tight deadlines. Employs critical eye toward document details and customer information to avoid errors and promote efficiency.

Overview

5
5
years of professional experience

Work History

Account Executive

BHG Financial
10.2022 - Current
  • Built and strengthened relationships with new and existing accounts to drive revenue growth.
  • Qualified leads, built relationships and executed sales strategies to drive new business.
  • Executed successful sales strategies to convert leads into customers.
  • Resolved issues promptly to drive satisfaction and enhance customer service.
  • Makes outbound at least 75 outbound calls daily and accepting minimum of 25 inbound calls
  • Collects data and documentation for personal and business loan applications in compliance with policies and procedures.
  • Responsible for insuring security and confidentiality of all loan applicants.

Waitress

TGI Fridays
05.2022 - 01.2023
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.

Senior Healthcare Recruiter

All Medical Personnel
03.2021 - 05.2022
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Utilized social media sites to recruit new employees.
  • Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
  • Advertised job opportunities on social media platforms and job boards.
  • Collects data and documents for hired applicants.
  • High volume inbound and outbound calls made. 100+ daily

Bar Manager

Panda Express
04.2018 - 03.2020
  • Closed out cash register and prepared cashier report at close of business.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Education

High School Diploma -

Central High School
Keller, TX
05.2014

Skills

  • Strong Presentation Skills
  • Reading Comprehension
  • Invoice Preparation
  • Financial Document Review
  • Financial Service Solutions
  • Fraud Prevention and Detection
  • Complete Loan Applications
  • Completing Interviews
  • Application Preparation
  • Documentation
  • Interviews

Timeline

Account Executive

BHG Financial
10.2022 - Current

Waitress

TGI Fridays
05.2022 - 01.2023

Senior Healthcare Recruiter

All Medical Personnel
03.2021 - 05.2022

Bar Manager

Panda Express
04.2018 - 03.2020

High School Diploma -

Central High School

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Natalie Carballo