Natalie Carmona
Thomaston,GA
Summary
Proven to excel in fast-paced environments, I leveraged strong multitasking abilities and exceptional customer service at Pedro's Restaurant & Cantina to enhance guest experiences. Skilled in cash handling and guest engagement, I fostered warm relationships and streamlined operations, demonstrating a robust work ethic and a focus on results without compromising service quality.
Overview
2
2
years of professional experience
Work History
Server
Pedro's Restaurant & Cantina
Zebulon, GA
06.2023 - 12.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Receptionist Administrator
Harps Farm Market & Nursery
Fayetteville, GA
11.2022 - 05.2024
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
Education
GED -
Southern Crescent Technical College
Griffin, GA05.2023
High School Diploma -
Escuela Preparatoria Oficial 152
Estado De Mexico, Mexico07.2022
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Document scanning and digitization
- Phone and Email Etiquette
- Microsoft Office
- Multitasking and Organization
- Relationship Building
- File Organization
- Reception Management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
Pedro's Restaurant & Cantina
06.2023 - 12.2024
Receptionist Administrator
Harps Farm Market & Nursery
11.2022 - 05.2024
GED -
Southern Crescent Technical College
High School Diploma -
Escuela Preparatoria Oficial 152