Natalie Cerrito Leyva
Pflugerville,TX
Summary
Experienced in establishing client relationships and driving revenue growth. Utilizes strong negotiation skills to close deals successfully. Demonstrates a proven track record of contributing to team success and adapting to dynamic environments. I am currently in the process of obtaining my real estate license; I have completed the required hours and will be taking the exam.
Overview
7
7
years of professional experience
2023
2023
years of post-secondary education
1
1
Certification
Work History
Server
Pluckers
Austin, Texas
11.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Resolved customer complaints with professionalism and care.
Office Coordinator
Sun Communities
Austin, Texas
11.2023 - 11.2025
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
- Assisted prospective tenants by providing mobile home tours and facilitating lease signings.
- Explained leasing terms, rent schedules, and amenities to potential tenants.
- Compiled data, tracked changes, and created reports in Excel spreadsheets.
Pool Attendant
Sun Communities
Austin, Texas
05.2024 - 09.2024
- Moved umbrellas and lounge chairs at request of guests.
- Assisted in the maintenance of clean facilities, ensuring a healthy environment for patrons.
- Contributed to a welcoming atmosphere by greeting guests warmly upon arrival and departure from the facility.
General Manager
Popeyes® Louisana Kitchen
04.2019 - 05.2024
- Managed budget implementations, employee reviews, training, schedules,and contract negotiations.
- Developed and implemented strategies to increase sales and profitability
- Reduced food waste through better inventory management and portion control, leading to increased profitability.
- Maintained open lines of communication between front-of-house and back-of-house, ensuring seamless coordination for optimal service delivery.
- Monitored customer feedback to enhance service quality and customer satisfaction.
Education
High School Diploma -
Pflugerville High School
Skills
- Strong work ethic
- Exceptional customer service
- Sales activities
- Friendly, positive attitude
- Teamwork and collaboration
Certification
- Licensed-TDHDA Manufactured Housing License
- Certified -ServSafe
- Certified-TABC
Languages
- English
- Spanish
Timeline
Server
Pluckers
11.2024 - Current
Pool Attendant
Sun Communities
05.2024 - 09.2024
Office Coordinator
Sun Communities
11.2023 - 11.2025
General Manager
Popeyes® Louisana Kitchen
04.2019 - 05.2024
High School Diploma -
Pflugerville High School