Natalie Contreras
Jackie Williams
Hubert,NC
1
Certification
4
years of professional experience
Dynamic and dedicated professional with a strong background in customer service from Jackie Williams. Proven ability to effectively multitask and maintain a welcoming environment while managing reservations. Certified in CPR and Safeserve, I excel in fostering positive experiences and ensuring safety, contributing to operational success and guest satisfaction.
Work History
Lifeguard
3 Years 2 Months- Monitored pool activities to ensure safety of patrons and compliance with facility rules.
- Responded promptly to emergencies, providing first aid and CPR as needed.
- Assisted in maintaining cleanliness of swimming areas and equipment.
- Educated swimmers on safety protocols and proper use of facilities.
- Engaged with patrons to promote a positive swimming experience and address concerns.
Hostess
1 Year 2 Months- Greeted and seated guests promptly, ensuring a welcoming environment.
- Managed reservations and waitlists using digital systems to optimize seating efficiency.
- Collaborated with kitchen and wait staff to synchronize service flow during peak hours.
- Trained new hostesses on customer service standards and operational procedures.
Food Service Assistant
5 Months- Prepared meals and ingredients according to dietary guidelines and portion standards.
- Maintained clean, sanitary food service areas following health and safety procedures.
- Assisted with stocking, rotation, and organization of kitchen supplies and inventory.
- Served meals promptly while ensuring accuracy and courteous customer support.
Education
Nurtur Aveda Institute Wilmington - Easthetics
- Awarded: Student ambassador
- Marine corps Scholarship Recipient
- 4.0 GPA
- Professional Development: hands on esthetics training
- 7 month program
High School Diploma
Skills
Customer service
Effective multitasking
Patience and empathy
CRP certification
Safeserve certification
Cash handling
Certification
- ServSafe
- First Aid/CPR Certified
- Basic & custom coloring online course by RefectoCil^tm
- Brow lamination by RefectoCil^tm online course
- Intense brow{n}s by RefectoCil^tm online course
- barbicide certification
Timeline
Food Service Assistant
Crystal Leandro
04.2026 - 09.2026Read More
Hostess
Jackie Williams
08.2025 - CurrentRead More
Lifeguard
Danel Emry
06.2022 - 08.2025Read More
Aveda Institute
Nurtur Aveda Institute Wilmington from Easthetics
Read More
Swansboro High School
High School Diploma
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