Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Natalie Cordova

Summary

Seasoned Phlebotomist/Trainer/Supervisor with more then 10 years in leading phlebotomy team to provide excellent customer service during medical tests. Hired and trained new team members while supporting department with quality of care and administrative needs. Submitted results to referring physicians efficiently and accurately.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Phlebotomy Supervisor

ACL Laboratories
02.2003 - 09.2014
  • Packaged and shipped specimens to central lab daily.
  • Ensured accurate patient identification and proper specimen labeling, minimizing errors in test results.
  • Reviewed and processed requisitions for laboratory tests.
  • Supervised employees at multiple sites and reporting locations to maintain consistent practices across company.
  • Managed effective schedules to cover all department needs.
  • Worked within department budget to provide personal protective equipment and testing supplies needed to safely collect and analyze samples for phlebotomy clinic.
  • Maintained a safe work environment by enforcing strict adherence to infection control protocols and safety guidelines.
  • Assisted in training and onboarding new phlebotomists.
  • Provided support during high-volume periods by stepping in as needed to perform phlebotomy duties alongside the team.

Rehab Technician

Advocate Inpatient Rehabilitation
01.2002 - 02.2003
  • Assisted therapists in conducting evaluations to assess patient needs and establish measurable goals for rehabilitation programs.
  • Improved patient outcomes by implementing personalized rehabilitation plans based on individual needs and abilities.
  • Ensured compliance with all facility policies, procedures, and safety guidelines while working closely with patients during rehab activities.
  • Demonstrated proper body mechanics and patient handling techniques for patient transfers and positioning.
  • Enhanced patient mobility with targeted exercises and manual therapy techniques.
  • Monitored patient progress and reported changes to physical therapist.

Dialysis Technician III

Fresinius Medical Care
07.1998 - 12.2001
  • Operated and maintained medical equipment used to diagnose and treat patients.
  • Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
  • Explained dialysis procedures to patients and answered questions and concerns prior to starting dialysis.
  • Improved patient comfort by carefully and efficiently setting up dialysis machines and monitoring patients throughout treatments.

Education

Associate of Arts -

Harrold Washington College
Chicago, IL
12.2022

Skills

  • Medical terminology knowledge
  • Team Leader
  • Specimen collection techniques
  • Quality control guidelines
  • Staff Training and Development

Certification

  • PT - Phlebotomy Technician
  • CCHT - Certified Clinical Hemodialysis Technician
  • NCPCT - Patient Care Technician

Timeline

Phlebotomy Supervisor

ACL Laboratories
02.2003 - 09.2014

Rehab Technician

Advocate Inpatient Rehabilitation
01.2002 - 02.2003

Dialysis Technician III

Fresinius Medical Care
07.1998 - 12.2001

Associate of Arts -

Harrold Washington College

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Natalie Cordova