Natalie Damman
West Allis,WI
Summary
Dynamic and detail-oriented professional with strong organizational skills and a proven track record at Great Clips Salon. Adept at managing multiple tasks while ensuring exceptional customer service and maintaining confidentiality. Recognized for effective communication and problem-solving abilities, consistently enhancing client satisfaction in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Receptionist
Great Clips Salon
12.2020 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Food Service Worker
Kwik Trip
10.2016 - 07.2018
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Developed and maintained positive relationships with customers to enhance service.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Food Service Worker
PDQ
10.2016 - 07.2018
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
Education
Wisconsin Conservatory of Lifelong Learning
Milwaukee, WI06.2016
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Phone etiquette
- Meticulous and organized
- Problem-solving
- Punctual and reliable
Timeline
Receptionist
Great Clips Salon
12.2020 - Current
Food Service Worker
Kwik Trip
10.2016 - 07.2018
Food Service Worker
PDQ
10.2016 - 07.2018
Wisconsin Conservatory of Lifelong Learning