Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natalie Delgado

Wichita

Summary

Results-driven assistant manager with experience in daily operations and team development. Skilled in employee training, money handling, and task delegation, contributing to improved customer experiences and operational efficiency.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Dairy Queen Grill & Chill
Andover, KS
06.2025 - Current
  • Assisted in managing daily operations and ensuring compliance with health and safety regulations.
  • Contributed to maintaining cleanliness and organization of work areas and dining spaces.
  • Enhanced customer satisfaction by resolving complaints promptly and effectively.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Supported training new team members on operational procedures and customer service standards.

Shift Lead

Dairy Queen Grill & Chill
Maize, KS
10.2023 - 06.2025
  • Supervised daily operations, ensuring efficient workflow and customer satisfaction.
  • Trained and mentored new team members on product preparation and service standards.
  • Managed inventory levels, reducing waste through effective stock rotation practices.
  • Conducted quality checks on food preparation to maintain high safety standards.

Crew Member

Dairy Queen Grill & Chill
Maize, KS
03.2023 - 06.2025
  • Delivered exceptional customer service by efficiently processing orders and addressing inquiries.
  • Maintained cleanliness and organization of dining area, ensuring a welcoming environment for guests.
  • Operated kitchen equipment to prepare food items according to safety and quality standards.
  • Collaborated with team members to optimize workflow during peak hours, enhancing service speed.

Education

Bachelor of Science - Biochemistry

Wichita State University
Wichita, KS
03.2029

Skills

  • Customer service
  • Money handling
  • Staff training and development
  • Task delegation
  • Team leadership
  • Decision-making

Timeline

Assistant Manager

Dairy Queen Grill & Chill
06.2025 - Current

Shift Lead

Dairy Queen Grill & Chill
10.2023 - 06.2025

Crew Member

Dairy Queen Grill & Chill
03.2023 - 06.2025

Bachelor of Science - Biochemistry

Wichita State University