Natalie Diaz
Perth Amboy,NJ
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant
OBGYN Office
08.2022 - Current
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Warehouse Worker
Amazon
09.2021 - 08.2022
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
Server
Francescos Restaurant
07.2019 - 09.2021
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
RMA - MEDICAL ASSISTANT
Lincoln Technical Institute - Edison
Iselin, NJ02.2024
High School Diploma -
Spotswood High School
Spotswood, NJ06.2021
Skills
- Inventory Management
- Procedure Assistance
- Patient Scheduling
- Payment Collection
- HIPAA Compliance
- Prioritizing Stat Orders
- Medical Terminology
- Heavy Equipment Operation
- Warehouse Operations
- Safety Protocols
- Problem-Solving
- Quality Control
- Order Fulfillment
Languages
English
Full Professional
Certification
CPR/BLS PROVIDER 09/2023
References
References available upon request.
Timeline
Medical Assistant
OBGYN Office
08.2022 - Current
Warehouse Worker
Amazon
09.2021 - 08.2022
Server
Francescos Restaurant
07.2019 - 09.2021
RMA - MEDICAL ASSISTANT
Lincoln Technical Institute - Edison
High School Diploma -
Spotswood High School
CPR/BLS PROVIDER 09/2023
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