Natalie Diaz
Eugene,OR
Summary
Enthusiastic and dedicated professional with a strong foundation in sales and a proven ability to excel both independently and as part of a team. Quick to adapt and eager to learn new skills, consistently striving for personal and professional growth. Actively engaged in school activities, contributing to recycling initiatives, the cheer team, and leadership projects that enhance the community. Bilingual in Spanish and English, committed to fostering positive customer interactions and creating an enjoyable work atmosphere.
Overview
6
6
years of professional experience
Work History
Sales Associate
American Eagle Outfitters
Reno, NV
07.2023 - 02.2024
- Processed customer transactions accurately using point-of-sale systems and cash registers.
- Organized merchandise displays to enhance shopping experience and promote sales effectively.
- Maintained cleanliness and organization of the sales floor to attract customers.
- Communicated product knowledge to customers, helping them make informed purchase decisions.
- Supported team members by restocking inventory and managing fitting room traffic efficiently.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Monitored customers for signs of security concerns and escalated issues to management.
Pet Sitter
Reno, NV
12.2017 - 09.2019
- Monitored pet behavior to ensure a safe and comfortable environment.
- Cleaned and maintained pet living areas to promote health and hygiene.
- Administered medication and special dietary instructions as required by pet owners.
- Communicated daily updates to pet owners, fostering trust and transparency.
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
Education
Bachelor of Science - Child Behavioral Health
University of Oregon
Eugene, OR06-2029
High School Diploma -
Coral Academy of Science High School
Reno, NV06-2025
Skills
- Typing
- Writing Skills
- Presentation Skills
- Merchandising
- Spanish
- Research
- Fundraising
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Outgoing personality
- Money handling
- Cash register operation
- Stocking and receiving
- Store opening and closing
- Sales expertise
Languages
Spanish - Intermediate
English - Fluent
Interests
- Dancing
- Participating in fundraising events to support local charities, schools, or community projects
- Offering time and support to shelters for the homeless, women, and animals
- Advocacy Campaigns
- Volunteer Work
- Fashion and Style
- Design and Build Websites
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
Timeline
Sales Associate
American Eagle Outfitters
07.2023 - 02.2024
Pet Sitter
12.2017 - 09.2019
Bachelor of Science - Child Behavioral Health
University of Oregon
High School Diploma -
Coral Academy of Science High School