Results-oriented Director of Human Resources with over 15 years of experience in developing and executing HR policies. Recognized for enhancing employee engagement and fostering diversity and inclusion initiatives that align with organizational goals and improve overall performance.
Overview
19
19
years of professional experience
Work History
Director of Human Resources
TWA Hotel
Queens, NY
03.2025 - Current
Managed recruitment processes, ensuring compliance with industry standards and best practices.
Developed and implemented HR policies to align with organizational goals.
Enhanced employee engagement through innovative training programs and initiatives.
Area Director Human Resources
Gallivant Times Square Hotel
New York, NY
08.2017 - 02.2025
Mentored management team in best practices for employee engagement and development.
Implemented training programs that increased staff competency and reduced turnover rates.
Coordinated cross-departmental initiatives to improve overall hotel efficiency and service quality.
Directed operational strategies to enhance guest services and optimize staff performance.
Developed comprehensive training programs for employees to enhance skills development and career progression opportunities.
Created a culture of accountability among staff members by setting clear expectations regarding job responsibilities and performance goals consistent with company values.
Director of Human Resources (Temporary Position)
Hilton Hotel & Suites
Newark, NJ
01.2017 - 04.2017
Developed and implemented comprehensive talent acquisition strategies to attract top-tier candidates.
Streamlined onboarding processes, enhancing employee integration and reducing time-to-hire.
Led performance management initiatives, ensuring alignment with organizational goals and employee development.
Fostered a culture of continuous improvement through staff training programs and professional development workshops.
Director of Human Resources
New York Athletic Club
New York, NY
03.2007 - 09.2016
Collaborated with leadership to design compensation structures that attract top talent.
Conducted performance evaluations, providing actionable feedback to enhance team productivity.
Facilitated conflict resolution strategies, fostering a positive workplace culture.
Streamlined onboarding procedures, improving new hire integration experience.
Managed the onboarding process, providing new hires with necessary tools for success from day one.
Maintained "open door" policy to encourage employee communications and resolution of issues.
Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
Managed complex employee relations issues, reducing legal risks and maintaining a positive work environment.
Education
Associate of Science - Business Administration And Management
St. John's University
Jamaica, NY
Skills
Talent acquisition
Employee engagement
Performance evaluation
Retention strategies
Diversity and inclusion
Leadership development
Benefits administration
Compliance management
HR analytics
Human resources administration
Payroll management
Employee relations
Organizational development
Timeline
Director of Human Resources
TWA Hotel
03.2025 - Current
Area Director Human Resources
Gallivant Times Square Hotel
08.2017 - 02.2025
Director of Human Resources (Temporary Position)
Hilton Hotel & Suites
01.2017 - 04.2017
Director of Human Resources
New York Athletic Club
03.2007 - 09.2016
Associate of Science - Business Administration And Management