Natalie Dunk
Livonia
Summary
Detail-oriented with expertise in customer service and conflict resolution. Demonstrated success in training new employees and managing cash operations. Ready to leverage strong organizational skills to enhance guest experiences.
Overview
3
3
years of professional experience
Work History
Expo Runner
Nico & Vali
Plymouth
10.2025 - Current
- Deliver food to guests.
- Ensure the quality of food is up to standards and reflects the desires of our guests.
- Maintained organization and cleanliness of the workspace.
- Accurately package carryout orders to guarantee quality for all guests.
- Respond to guest concerns swiftly to create a positive experience for guests.
Team Lead
Panera Bread
Plymouth
01.2024 - Current
- Direct the team to ensure efficiency, quality, and cleanliness.
- Treat customers and coworkers with respect and understanding.
- Ensure smooth operations to create a positive experience for guests.
- Execute efficiency in every position to be flexible and helpful to all.
- Cash guests out correctly; ensure that the cash box is accurate, and encourage great relations with our guests.
- Restock the work environment to provide a clean and organized space for everyone.
- Train new employees to create a consensus in terms of production and customer service.
- Provide guidance and execute leadership toward the team to ensure tasks are completed in a timely, yet accurate manner.
- Encourage fellow team members with praise and a positive attitude.
Courtesy Clerk
Kroger
Livonia
09.2022 - 06.2023
- Assisted customers by locating products and answering inquiries.
- Collaborated with team members to enhance the customer's overall experience.
- Provided excellent customer service by being friendly and courteous at all times.
- Packaged or bagged purchases and assisted customers with in-vehicle loading.
- Assisted with price checks, go-backs, and replenishing supplies.
Education
High School Diploma -
Schoolcraft College
Livonia, MISkills
- Customer service
- Cash handling
- Quick learner
- Strong organization
- Team leadership
- Time management
- Employee training
- Effective communication
- Conflict resolution
- Sales experience
- Guest relations
Timeline
Expo Runner
Nico & Vali
10.2025 - Current
Team Lead
Panera Bread
01.2024 - Current
Courtesy Clerk
Kroger
09.2022 - 06.2023
High School Diploma -
Schoolcraft College