Natalie Fleming

Health Care Administration: Experience in managing patient intake, medical billing, and collections, ensuring HIPAA compliance, and coordinating between departments.

Experienced in handling EPIC/EMR records, data entry, and ensuring the accuracy of medical documentation. Patient relations and communication skills. Fostered strong relationships with patients and healthcare providers, and managed high call volumes while maintaining professionalism.

Expertise in handling EPIC/EMR records, data entry, and ensuring accuracy of system documentation. Scanning records through OnBase, uploading progress notes to patient charts. Collecting co-payments, insurance prior authorization and verifications, Referral processing. Scheduling appointments.

Experience in quality review within a sterile drug compounding manufacturer. Adhered to industry standards and regulations. cGMP and FDA regulatory compliance.

Experienced in quality review.

Visits to providers' office to close the gap in care with patients.

HEDIS data abstractions.

Billing and insurance data management via the FACETS system. Streamlined documentation processes, managed high priority projects, and implemented efficient systems in a healthcare setting.