Natalie Frear
Boca Raton,FL
Summary
Dedicated Assistant Property Manager with a proven ability to optimize property operations, lead vendor and tenant relations, and maximize occupancy rates. Experienced in CRM and property management software. Committed to efficient, results-oriented property management.
Overview
3
3
years of professional experience
Work History
Sales Manager (ACM)
Gables Residential
Palm Beach Gardens, FL
12.2025 - Current
- Advanced from managing a 180-unit property to 450-unit asset, leading an expanded on-site team and increased operational scope.
- Successfully managed day to day operations for two apartment communities concurrently during an active recruitment period to fill a vacant management roll.
- Assisted in managing largest asset in the company's South Florida portfolio.
- Assumed increased responsibility at a higher volume apartment community, managing elevated renewal volume, increased resident traffic, and an expanded lead flow.
- Managed corporate housing and documentation, expanding expertise beyond traditional residential leasing.
- Audited leasing files to maintain consistency and compliance.
- Maintained stable occupancy rate at all times above 92% and ensured 75% resident retention in monthly renewals.
- Compiled monthly financial and occupancy reports to assist accounting and billing departments.
- Oversaw vendor communication and scheduling in partnership with maintenance to ensure completion of apartment repairs.
Sales Manager (ACM)
Gables Residential
Boca Raton, FL
04.2024 - 12.2025
- Processed resident move-outs, assessing unit condition and accurately applying damage charges in accordance with lease terms.
- Entered and managed purchase orders to support vendor billing and property expense tracking.
- Leveraged Knock software system to monitor lead flow and support conversion of prospects into residents.
- Fostered strong resident relationships to aid overall satisfaction rates and resident retention.
Sales Professional
Gables Residential
Boca Raton, FL
07.2023 - 04.2024
- Delivered tailored property tours that highlighted key features and amenities to meet each prospect's needs, contributing to strong lead conversion rates.
- Maintained high volume of inbound and outbound sales activity, consistently hitting targets while maintaining engagement with current and prospective residents.
- Recognized for top-tier performance and leadership potential, leading to a promotion into Sales Manager role within 9 months of hire.
- Took initiative to learn CRM systems, payment processing software, and reporting metrics, preparing for expanded responsibilities in a management role.
Education
Bachelor of Science - Business Administration
Florida Atlantic University
Boca Raton, FL12-2022
Skills
- Proficiency in CRM software such as Salesforce, Yardi Voyager, Yardi Elevate, Yardi 7, Knock, RealPage, RentCafe, Smart Rent, and Site Manager
- Vendor management
- Auditing and database administration
- Tenant and eviction laws and Fair Housing
Timeline
Sales Manager (ACM)
Gables Residential
12.2025 - Current
Sales Manager (ACM)
Gables Residential
04.2024 - 12.2025
Sales Professional
Gables Residential
07.2023 - 04.2024
Bachelor of Science - Business Administration
Florida Atlantic University