Summary
Work History
Education
Skills
Timeline
Cashier
Natalie  Garcia

Natalie Garcia

Waco,TX

Summary

Dynamic and results-driven professional with extensive experience at IHOP, excelling in staff training and customer service excellence. Proven ability in cash handling and conflict resolution, fostering positive relationships with both trainees and regular customers. Committed to enhancing team performance and ensuring seamless operations in fast-paced environments.

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Work History

Cashier

IHOP
01.2025 - Current
  • Established and maintained positive relationships with trainees to drive successful learning outcomes.
  • Instructed servers on proper techniques for taking orders, serving food and providing customer service.
  • Monitored new server performance and offered continuous support throughout training period.
  • Assisted in new server onboarding and orientation to cultivate seamless transitions.

Server

IHOP Restaurants LLCdurha
01.2025 - Current
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.

Server Trainer

IHOP Restaurants LLCdurha
01.2025 - Current
  • Facilitated virtual, in-person and blended learning sessions.

Education

Associate Degree - Environmental Health

Texas State Technical College
Waco, TX
01.2022

High School Diploma -

University High School
Waco, TX
05.1996

Skills

  • Drawer balancing
  • Product restocking
  • Returns processing
  • Conflict resolution
  • Staff training
  • Cash handling and management
  • Inventory management
  • Point-of-sale system
  • Money handling
  • Regulatory compliance
  • Training and onboarding
  • Cleaning and sanitizing
  • Credit card processing
  • Reports and documents
  • Product recommendations
  • Sales transactions
  • Team collaboration
  • Customer service
  • Complex Problem-solving
  • Customer service excellence
  • Payment posting
  • Cash drawer balancing
  • Basic math
  • Order taking

Timeline

Cashier

IHOP
01.2025 - Current

Server

IHOP Restaurants LLCdurha
01.2025 - Current

Server Trainer

IHOP Restaurants LLCdurha
01.2025 - Current

Associate Degree - Environmental Health

Texas State Technical College

High School Diploma -

University High School
Natalie Garcia