NATALIE GARNER
Columbus,GA
Summary
Proven to excel in high-pressure environments, I significantly enhanced customer satisfaction at Chick-fil-A through exceptional service and teamwork. Demonstrating a strong work ethic and adaptability, I efficiently managed cash transactions and maintained rigorous cleaning standards, contributing to a respectful and inclusive workplace. My ability to balance speed with service quality sets me apart. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. I have also learned at my time working at Atchley Steel, how to manage my time and tasks in an appropriate manner. I have also learned how to use more software within the computer.
Overview
3
3
years of professional experience
Work History
Receptionist
Atchley Steel
Salem, AL
06.2025 - Current
- Managed front desk operations, ensuring efficient handling of incoming calls and visitor inquiries.
- Coordinated appointment scheduling and maintained organized calendars for multiple staff members.
- Processed and distributed incoming mail and packages to appropriate departments promptly.
- Assisted in maintaining office supplies inventory, ensuring availability of essential materials.
- I download incoming jobs that we might possibly bid on.
- I enter jobs that we have been awarded into a program called STRUMIS.
FRONT OF HOUSE EMPLOYEE
Chick-fil-A
La Grange, GA
05.2023 - Current
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
- Established welcoming atmosphere by greeting each guest warmly.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Promoted an inclusive, respectful work environment by collaborating effectively with diverse colleagues and addressing any conflicts professionally.
- Balanced daily cash drawers accurately while adhering to proper cash handling procedures set forth by management.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Accurately operated cash register to process customer payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Education
Bachelor of Science - Nursing
Columbus State University
Columbus, Georgia, GA05-2028
High School Diploma - undefined
Harris County High School
Hamilton, GA05.2024
Skills
- Strong Work Ethic
- Team player attitude
- Positive demeanor
- Cash handling proficiency
- Greeting guests
- Money Handling
- Adaptability and Flexibility
- Customer Service
- Teamwork and Collaboration
- Some knowledge with computers
Accomplishments
Got into Columbus State's Nursing School
Timeline
Receptionist
Atchley Steel
06.2025 - Current
FRONT OF HOUSE EMPLOYEE
Chick-fil-A
05.2023 - Current
High School Diploma - undefined
Harris County High School
Bachelor of Science - Nursing
Columbus State University
Chick-Fil-A Remarkable Futures Scholarship
Was awarded a $500 scholarship for my outstanding leadership and excellence in school.