Summary
Overview
Work History
Education
Skills
Timeline
Natalie Geeting

Natalie Geeting

Dayton,OH

Summary

Dependable with strong background in inventory, management and product merchandising.

Overview

7
7
years of professional experience

Work History

Call Center Representative

Spectrum
12.2023 - Current
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.

Shelf Stocker

Goodwill Easter Seals Miami Valley
05.2023 - 01.2024
  • Returned merchandise to store shelves and assisted with merchandising work to keep shelves full, organized and customer-ready
  • Used available space properly to keep stockroom neat and orderly.

Service Manager

Tire Discounters
10.2021 - 05.2023
  • Worked with various computer programs to generate repair orders for customers
  • In charge of bay flow
  • In charge of keeping technicians on task
  • Informing customers of any concerns on their vehicles.

Drive Thru Attendant and Gas Station Clerk

Richness Corner Stop
01.2018 - 09.2021
  • Followed legal requirements to check customers' IDs for safe alcohol and cigarette sales
  • Opened and stocked merchandise on shelves and in display cases
  • Activated fuel pumps to fill vehicle fuel tanks of vehicles with gasoline or diesel fuel
  • Provided customers with exact change, keeping till in balance
  • I did store orders for restock and unloaded trucks.

Tire Technician

Tire Discounters
02.2020 - 07.2020
  • I changed and balanced tires

Service Coordinator

Meijer
10.2018 - 09.2019
  • I was in charge of cashiers time management
  • I ran the service desk
  • I got the tills at the end of the night.

Cashier

Meijer
01.2017 - 01.2018
  • Good customer communication skills and helped me manage money
  • Accepted checks, debit and credit cards, and gift certificates in line with company policy
  • Maintained high customer satisfaction levels by going extra mile to personalize service
  • Processed cash register transactions on POS and provided correct change.

Education

High School Diploma -

Springfield High School, Springfield, OH
05.2014

High School Diploma -

Springfield Clark CTC, Springfield, OH
05.2014

Skills

  • Customer assistance
  • Product restocking
  • Truck unloading
  • Process payments
  • Restock shelves
  • Oversee operations
  • Hiring and training

Timeline

Call Center Representative - Spectrum
12.2023 - Current
Shelf Stocker - Goodwill Easter Seals Miami Valley
05.2023 - 01.2024
Service Manager - Tire Discounters
10.2021 - 05.2023
Tire Technician - Tire Discounters
02.2020 - 07.2020
Service Coordinator - Meijer
10.2018 - 09.2019
Drive Thru Attendant and Gas Station Clerk - Richness Corner Stop
01.2018 - 09.2021
Cashier - Meijer
01.2017 - 01.2018
Springfield High School - High School Diploma,
Springfield Clark CTC - High School Diploma,

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Natalie Geeting