NATALIE GLACE
Tacoma,WA
Summary
A proactive team player committed to working in tandem with co-workers to build an professional workplace culture. Demonstrated aptitude for establishing and preserving connections with a wide variety of people involved in busy environments.
Experienced with customer service and sales support. Utilizes strong communication skills to foster positive client relationships and facilitate sales processes. Knowledge of inventory management and problem-solving to ensure smooth operations.
Overview
6
6
years of professional experience
Work History
Sales Assistant
Brown & Hayley
10.2024 - 01.2025
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Helped customers locate products and checked store system for merchandise at other sites.
Service Team Member
Micheal's Craft Store
10.2023 - 08.2024
- Improved customer satisfaction by providing answers to customers' questions and being as helpful as possible.
- Enhanced teamwork and communication among co-workers through regular collaboration and support.
- Managed inventory levels efficiently, reducing waste while maintaining proper stock levels for optimal daily operations.
- Demonstrated flexibility in scheduling by working various shifts as needed, including weekends.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Assisted in helping new team members, helping them with customers, the cash register and answering any questions they had.
- Demonstrated flexibility in scheduling by working various shifts as needed, including weekends and holidays, exhibiting reliability as a team member.
Professional Window Cleaner
Johnny's Window Cleaning
06.2019 - 09.2023
- Worked during summers and school breaks.
- Cleaned interior and exterior of commercial and residential windows using industry-standard techniques, chemicals, and equipment.
- Performed detailing tasks using microfiber and toweling cloths to remove excess moisture from window sills.
- Enhanced customer satisfaction by providing thorough window cleaning services for residential and commercial clients.
- Increased client retention by consistently delivering high-quality workmanship and maintaining a professional demeanor.
- Expanded clientele by effectively promoting the company's services through word-of-mouth referrals, online marketing, and networking events.
Education
High School Diploma -
Stadium High School
Tacoma, WA06.2023
Associate of Arts -
Tacoma Community College
Tacoma, WA06.2024
Associate of Applied Science - Health Care Administration
Bates Technical College
Tacoma, WA06-2026
Skills
- In person Customer Relations with business owners & homeowners
- Communication and Interpersonal Skills
- Advanced knowledge of Microsoft Programs
- Organizational skills
- Inventory Restocking
- Active Learning
Timeline
Sales Assistant
Brown & Hayley
10.2024 - 01.2025
Service Team Member
Micheal's Craft Store
10.2023 - 08.2024
Professional Window Cleaner
Johnny's Window Cleaning
06.2019 - 09.2023
High School Diploma -
Stadium High School
Associate of Arts -
Tacoma Community College
Associate of Applied Science - Health Care Administration
Bates Technical College