NATALIE GLACE
Tacoma,WA
Summary
A proactive team player committed to working in tandem with colleagues to build an able-bodied, active workplace culture. Demonstrated aptitude for establishing and preserving connections with a wide variety of people involved in hectic, dynamic environments.
Overview
5
5
years of professional experience
Work History
Service Team Member
Micheal's Craft Store
10.2023 - Current
- Improved customer satisfaction by providing answers to customers' questions and being as helpful as possible.
- Enhanced teamwork and communication among co-workers through regular collaboration and support.
- Managed inventory levels efficiently, reducing waste while maintaining proper stock levels for optimal daily operations.
- Demonstrated flexibility in scheduling by working various shifts as needed, including weekends.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Assisted in helping new team members, helping them with customers, the cash register and answering any questions they had.
Professional Window Cleaner
Johnny's Window Cleaning
06.2019 - 09.2023
- Worked during summers and school breaks.
- Cleaned interior and exterior of commercial and residential windows using industry-standard techniques, chemicals, and equipment.
- Performed detailing tasks using microfiber and toweling cloths to remove excess moisture from window sills.
- Enhanced customer satisfaction by providing thorough window cleaning services for residential and commercial clients.
- Increased client retention by consistently delivering high-quality workmanship and maintaining a professional demeanor.
- Expanded clientele by effectively promoting the company's services through word-of-mouth referrals, online marketing, and networking events.
Education
Associate of Arts -
Tacoma Community College
Tacoma, WA06.2024
High School Diploma -
Stadium High School
Tacoma, WA06.2023
Skills
- In person Customer Relations with business owners & homeowners
- Communication and Interpersonal Skills
- Advanced knowledge of Microsoft Programs
- Organizational skills
- Inventory Restocking
- Active Learning
- Adaptability and flexibility
- Strong Work Ethic
- Data entry accuracy
- Inventory Management
- Teamwork and Collaboration
- Telephone Etiquette
Timeline
Service Team Member
Micheal's Craft Store
10.2023 - Current
Professional Window Cleaner
Johnny's Window Cleaning
06.2019 - 09.2023
Associate of Arts -
Tacoma Community College
High School Diploma -
Stadium High School
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