Elizabeth Duran

Internet Retail Sales Manager: Responsible for follow up messages with prospective buyers and existing customers. Handling open returns, closed return cases, and disputes. store final value fee credits requests. Creating new listings, updating listings and ensuring all inventory and prices are competitive. Submitting feedback, account payments, printing shipping labels, shipping and handling packages and delivery.

Commercial and Personal lines Account Assistant:

Responsible for follow up with prospective and existing clients by phone, mail and e-mail. Submit quote requests, acord forms, requests to underwriters, issue proposals, collect and process payments, finance payments, bind policies, gather all required underwriting information and documentation.

Input applications into Hawksoft system. Process policy changes, endorsements, cancellation and reinstatement notices, and issue proof of insurance liability certificates at clients' request. Send out post cards, email promotions, make cold calls, and plan new marketing and advertising programs.

Personal Lines Auto & Home Owners Insurance Agent:

Contact prospective and existing clients by phone, mail and e-mail, set up appointments, submit quote request, review and provide coverage in the best interest of the insured and good customer service, issue proposals, collect and process payments, issue policies, gather required underwriting information and documentation, handle policy changes and endorsements, process cancellation and reinstatement notices, input applications into the agency management system, scan files, send out post card and email promotions, plan new sales ideas for increasing business revenues.