Natalie Gosselin
Wilmington,MA
Summary
Customer-oriented, strategic-thinking professional with experience in building relationships, cultivating partnerships, retaining top accounts, and growing profit channels by establishing trust. A highly persuasive professional, known for exceeding targets.
Overview
6
6
years of professional experience
Work History
Account Representative
Northern Business Machines
Burlington, MA
07.2023 - Current
- Generated new business through cold-calling and in-person meetings with prospective clients in geographically assigned territory.
- Managed full sales cycle, utilizing CRM and account portfolio, ensuring client satisfaction, and exceeding sales targets.
- Maintain regular communication with existing clients, coordinating with logistics for service and maintenance needs.
- Demonstrated expertise in product knowledge and market dynamics to drive competitive advantage.
- Consistently exceeded monthly quota and collaborated with managers and team members to optimize prospecting strategies.
Intern
Dover Teen Center
Dover
01.2023 - 05.2023
- Provide mentorship for at risk youths to lead a positive lifestyle
- Guided youths to gain conflict resolution skills and teamwork skills with peers
- Gained knowledge within the Dover Police Department
- Observe and gain knowledge within the Juvenile Diversion Committee
- Acquired critical thinking, mentoring, and mental health skills.
Waitress
Cinco De Mayo
Dover
01.2023 - 05.2023
- Provide relevant recommendations to customers based on their need
- Used Pos system to enter orders and run different payment variations
- Created customer relationships with regulars
- Handled customer complaints professionally
- Gained customer service skills.
Waitress
Marios Ristorante
North Reading, MA
05.2022 - 01.2023
- Serviced customers with food and beverages in a timely manner
- Memorized knowledge of menu items to share with customers and help make decisions based on interest
- Upheld patience and friendly customer service
- Gained communication skills with kitchen staff, co-workers, and guests.
Camp Counselor
YMCA Camp Wakanda
North Reading, MA
06.2021 - 08.2021
- Supervised groups of children aged 5-14 in an outdoor camp setting
- Evaluated and executed paperwork on the children based on behavior, group participation, and skills
- Attended CPR and first aid training
- Planned with co-workers to create daily agendas and organize scheduled activities
- Attained leadership skills, patience, role model skills, and teamwork skills.
Tanning Consultant
Catching Rayz
North Reading, MA
11.2018 - 07.2020
- Operate office equipment such as fax machines, copiers, and phone systems, and use of computers for spreadsheet, word processing, database management, and other applicants
- Greet visitors or callers and handle their inquires or direct them to the appropriate persons according to their needs
- Provide services to customers, such as order placement or account information, and applying products
- Gain knowledge about inventory and business management.
Education
Bachelor of Arts - Psychology and Justice Studies
University of New Hampshire
Durham, NH05.2023
Skills
- Contract negotiation and closing tactics
- Sales proficiency
- Business Development
- Sales expertise
- CRM proficiency
- Account Management
- Sales closing
- Lead prospecting
Activities
Alpha Phi, 09/2019, 01/2021, Member, Volunteered in the local community, donated and raised money for various charities, and engaged in extracurricular activities, Participated in philanthropy events for Women's Heart Health, Built teamwork, interpersonal, leadership, and time management skills
Timeline
Account Representative
Northern Business Machines
07.2023 - Current
Intern
Dover Teen Center
01.2023 - 05.2023
Waitress
Cinco De Mayo
01.2023 - 05.2023
Waitress
Marios Ristorante
05.2022 - 01.2023
Camp Counselor
YMCA Camp Wakanda
06.2021 - 08.2021
Tanning Consultant
Catching Rayz
11.2018 - 07.2020
Bachelor of Arts - Psychology and Justice Studies
University of New Hampshire
Similar Profiles
Marzouq AlshaerMarzouq Alshaer
Computing Consultant / Design Engineers at Saudi Business MachinesComputing Consultant / Design Engineers at Saudi Business Machines
DESTINY LOVODESTINY LOVO
Level 1 Intern at International Business Machines, IBMLevel 1 Intern at International Business Machines, IBM
Sumit MookerjeSumit Mookerje
Senior Storage Technical Subject Matter Expert at International Business Machines (IBM)Senior Storage Technical Subject Matter Expert at International Business Machines (IBM)
Christian FerraroChristian Ferraro
Supervisor RX at CVS PharmacySupervisor RX at CVS Pharmacy
Joseph KelleyJoseph Kelley
Analytics & Production at Frangos Chicken FingersAnalytics & Production at Frangos Chicken Fingers