Natalie Graham
Tampa,FL
Summary
Night Auditor at Hyatt House with a knack for maintaining guest safety and satisfaction. Excelled in front desk operations and problem-solving, ensuring a positive work atmosphere. Demonstrated strong work ethic and teamwork, adept at reducing transaction errors and handling emergencies.
Professional hospitality worker with strong track record in financial accuracy and guest relations. Efficiently managed nightly financial tasks and ensured seamless transitions between shifts. Valued for reliability, adaptability, and collaboration with team members to achieve consistent results.
Overview
5
5
years of professional experience
Work History
Night Auditor
Hyatt House
05.2022 - Current
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Kept accounts in balance and ran daily reports to verify totals.
- Handled emergency situations calmly and professionally, keeping guest safety as the top priority at all times.
- Promoted a positive work atmosphere by maintaining high levels of professionalism, enthusiasm, and commitment to guest satisfaction during overnight shifts.
MOT (Maintenance Of Traffic)
Acme Barricades
05.2020 - 02.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Education
GED -
Gary Adult
5101 N 40th St Tampa 3361008-2019
Skills
- Front desk operations
- Safety procedures
- Multitasking and organization
- Vehicle inspection
- Problem-solving
- Strong work ethic
- Data entry
- Teamwork and collaboration
- Decision-making
Timeline
Night Auditor
Hyatt House
05.2022 - Current
MOT (Maintenance Of Traffic)
Acme Barricades
05.2020 - 02.2021
GED -
Gary Adult
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