Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Natalie guzman

DARIOS SUPERETTE
Brownsville,Texas
Natalie guzman
2
Languages
15
years of professional experience

Results-driven Assistant Manager with a focus on customer service, money handling, and team leadership. Proven track record in streamlining operations and enhancing customer experiences.

Work History

Assistant Manager

6 Years 3 Months
DARIOS SUPERETTE | 05.2020 - Current
  • Supervised daily operations to ensure efficient workflow and high customer satisfaction.
  • Trained and mentored staff on best practices in customer service and product knowledge.
  • Implemented inventory management systems to optimize stock levels and reduce waste.
  • Streamlined checkout processes, enhancing speed and accuracy of transactions.

Assistant Manager

3 Years 5 Months
Stars Drive Inn | 08.2016 - 01.2020
  • Developed promotional strategies to increase sales during peak seasons.
  • Conducted regular audits to maintain compliance with health and safety regulations.
  • Resolved customer inquiries and complaints promptly, fostering positive relationships.
  • Collaborated with management on staff scheduling to maximize productivity during busy hours.

Direct Care Staff Member

3 Years 1 Month
Angel Community Services | 06.2013 - 07.2016
  • Implemented individualized care plans to support clients' daily living activities.
  • Assisted clients with personal hygiene, meal preparation, and medication management.
  • Monitored client behavior and reported changes to healthcare professionals promptly.
  • Facilitated recreational activities to enhance social interaction and improve well-being.

Cashier

1 Year 3 Months
Walmart | 11.2011 - 02.2013
  • Processed customer transactions efficiently, ensuring accurate cash handling and register balancing.
  • Assisted customers with inquiries and issues, enhancing overall shopping experience.
  • Trained new cashiers on operational procedures and customer service best practices.
  • Managed high-volume checkout lines during peak hours to maintain customer satisfaction.

Education

High School Diploma

LOPEZ HIGH SCHOOL | Brownsville

Skills

Customer service
Money handling
Team leadership
Decision-making

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Assistant Manager

DARIOS SUPERETTE
05.2020 - CurrentRead More

Assistant Manager

Stars Drive Inn
08.2016 - 01.2020Read More

Direct Care Staff Member

Angel Community Services
06.2013 - 07.2016Read More

Cashier

Walmart
11.2011 - 02.2013Read More

LOPEZ HIGH SCHOOL

High School Diploma
Read More
Natalie guzman