Results-driven Assistant Manager with a focus on customer service, money handling, and team leadership. Proven track record in streamlining operations and enhancing customer experiences.
Work History
Assistant Manager
6 Years 3 Months
DARIOS SUPERETTE | 05.2020 - Current
Supervised daily operations to ensure efficient workflow and high customer satisfaction.
Trained and mentored staff on best practices in customer service and product knowledge.
Implemented inventory management systems to optimize stock levels and reduce waste.
Streamlined checkout processes, enhancing speed and accuracy of transactions.
Assistant Manager
3 Years 5 Months
Stars Drive Inn | 08.2016 - 01.2020
Developed promotional strategies to increase sales during peak seasons.
Conducted regular audits to maintain compliance with health and safety regulations.
Resolved customer inquiries and complaints promptly, fostering positive relationships.
Collaborated with management on staff scheduling to maximize productivity during busy hours.
Direct Care Staff Member
3 Years 1 Month
Angel Community Services | 06.2013 - 07.2016
Implemented individualized care plans to support clients' daily living activities.
Assisted clients with personal hygiene, meal preparation, and medication management.
Monitored client behavior and reported changes to healthcare professionals promptly.
Facilitated recreational activities to enhance social interaction and improve well-being.
Cashier
1 Year 3 Months
Walmart | 11.2011 - 02.2013
Processed customer transactions efficiently, ensuring accurate cash handling and register balancing.
Assisted customers with inquiries and issues, enhancing overall shopping experience.
Trained new cashiers on operational procedures and customer service best practices.
Managed high-volume checkout lines during peak hours to maintain customer satisfaction.