Natalie Hannah
New Albany ,MS
Summary
Dynamic CCMA and Phlebotomist at Friendship Medical Clinic, adept in venipuncture and patient care, showcasing a blend of technical proficiency and exceptional interpersonal skills. Excelled in high-pressure environments, demonstrating a commitment to teamwork, problem-solving, and efficient organizational abilities. Proven track record of quickly mastering new technologies and fostering positive patient experiences.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
3
3
years of professional experience
Work History
CCMA
Friendship Medical Clinic
11.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Phlebotomist
Friendship Medical Clinic
10.2022 - Current
- Applied venipuncture techniques to collect blood samples from patients of all ages.
- Demonstrated proficiency in handling difficult venipuncture cases with minimal discomfort to patients.
- Collected blood specimens following strict protocols to ensure sample integrity.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Improved patient comfort and trust with compassionate communication and professional bedside manner.
- Monitored supply levels and placed orders for laboratory supplies.
- Handled insurance verification tasks using Software and Software to validate patient insurance information.
- Utilized laboratory procedures for accurate diagnostic assistance.
Receptionist
Friendship Medical Clinic
06.2022 - 10.2022
- Greeted incoming patients professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with patients, and updated records.
- Answered phone promptly and directed incoming calls to correct employees.
- Kept reception area clean and neat to give patients positive first impression.
- Resolved patient problems and complaints.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Assisted with onboarding new patients and securing paperwork completion.
- Increased customer satisfaction by warmly greeting patients and promptly addressing their needs.
Education
CCMA -
National Healthcareer Association
Online/Testing Center 11.2024
Phlebotomy -
Medical2
Tupelo, MS10.2022
GED -
Northeast Mississippi Community College
New Albany, MS04.2015
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Dependable and responsible
- Organizational skills
- Active listening
Timeline
CCMA
Friendship Medical Clinic
11.2024 - Current
Phlebotomist
Friendship Medical Clinic
10.2022 - Current
Receptionist
Friendship Medical Clinic
06.2022 - 10.2022
CCMA -
National Healthcareer Association
Phlebotomy -
Medical2
GED -
Northeast Mississippi Community College
Similar Profiles
Mandy PhillipsMandy Phillips
Administrative Assistant at Friendship Medical ClinicAdministrative Assistant at Friendship Medical Clinic
Paige SparksPaige Sparks
Family Nurse Practitioner at Webb Family Medical ClinicFamily Nurse Practitioner at Webb Family Medical Clinic
Mercedes Schultz M.D.Mercedes Schultz M.D.
Hospital Employed Ob/GYN Physician at Memorial Medical Clinic/Memorial Medical Center, Medical ClinicHospital Employed Ob/GYN Physician at Memorial Medical Clinic/Memorial Medical Center, Medical Clinic
John KirklandJohn Kirkland
Fork Lift Operator at Thunderbird LLCFork Lift Operator at Thunderbird LLC
KAREN BURCHAMKAREN BURCHAM
2nd Grade ELA Teacher at Houlka Attendance Center2nd Grade ELA Teacher at Houlka Attendance Center