Natalie Hartgrave
Cedar Rapids,NW
Summary
High up concessionist who was in charge behind the counter and managed the work of others around me. Known for making final decisions and was able to handle all customers, answer questions, and work at a face pace.
Overview
3
3
years of professional experience
Work History
Concessions Cashier
Collins Road Theatres
02.2022 - Current
- Improved customer satisfaction by providing efficient and friendly service at the concession stand.
- Responded to customer complaints to help resolve issues.
- Provided exceptional customer service by addressing concerns promptly and professionally.
- Operated POS systems proficiently for accurate order processing and payment collection.
Summer Hire
Cedar Rapids Community School District
06.2024 - 08.2024
- Enhanced cleanliness by performing regular sweeping, mopping, and vacuuming tasks.
- Improved overall appearance of the facility with thorough dusting and polishing procedures.
- Maintained a healthy environment by disinfecting surfaces and removing trash daily.
- Reduced complaints by proactively addressing concerns related to cleanliness or maintenance needs from staff and visitors alike.
Education
High School Diploma -
Kennedy High School
Cedar Rapids, IA05-2024
Skills
- Surface cleaning
- Payment management
- Event preparation
- Engaging personality
- Workspace maintenance
- Inventory reports
- Proven leader
Timeline
Summer Hire
Cedar Rapids Community School District
06.2024 - 08.2024
Concessions Cashier
Collins Road Theatres
02.2022 - Current
High School Diploma -
Kennedy High School
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