Natalie Hobson

I would answer the phones, make new patient appointments, check out, and collect payments. Also we used Athena system in the office . I would order supplies for the office and also scan and fax .

We used E-clinical system . I would check in patients , scan in insurance cards and DL, collect payments and past due balances . I would print out lab orders if needed . I answered phone lines and scheduled new patient appointments. I would schedule lunches with our drug reps. It was a busy office setting . I would have to work with other receptionists.

It was a remote position only . We assisted customers and provided them locations on where to go to get Covid -19 Tests and locations . It was a call center setting .

I used Eclinical software . I answered the phones and checked in patients and scanned in new pt registration forms and documents . I also scanned in pt driver liscence and insurance cards into their charts

I started out answering phones and taking telephone messages and opening the mail , scanning in faxes . Then I sent the medical records request to our 3rd party office . They processed the patients medical record requests . I ended doing check out receptionist . I answered the phone calls and make the next appointments for the patients .