Natalie Ilagorre
Berwyn,IL
Summary
Proven professional with extensive experience in office administration and warehouse operations, notably with Hardwood Flooring Services. Excelled in customer service and organization, significantly enhancing business processes and storage efficiency. Demonstrated expertise in document preparation and maintaining confidentiality, alongside a knack for optimizing workspace utilization and streamlining order processing.
Overview
8
8
years of professional experience
Work History
Secretary
Hardwood Flooring Services
Berwyn, IL
04.2022 - 11.2024
- Provided cost estimates to potential clients.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Warehouse Worker
Royal Bay
Cicero, IL
01.2023 - 11.2023
- Consistently lifted materials weighing as much as 50 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
Warehouse Worker
Cobra
Chicago, IL
02.2022 - 08.2022
- Handled customer service inquiries and managed package handling responsibilities.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Marketing Associate
C&C Marketing Research
Riverside, IL
11.2016 - 12.2018
- Contributed to project success by meeting tight deadlines for data entry tasks without sacrificing quality.
- Maintained strict confidentiality while handling sensitive client information according to company guidelines and legal regulations.
- Demonstrated adaptability by quickly learning new software programs and adjusting to changes in database structures or requirements.
- Prioritized daily workload effectively, managing multiple projects concurrently while maintaining a strong commitment to deadlines and quality standards.
- Reduced errors in reports by thoroughly reviewing entered data and making necessary corrections before submission.
- Pay people for their opinions on new products hitting the market.
Education
High School Diploma -
Steinmetz College Prep
Chicago, IL06.2017
Skills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- Appointment scheduling
- Document preparation
- File management
- Calendar management
- Supply ordering
Languages
Spanish
Full Professional
English
Professional Working
Timeline
Warehouse Worker
Royal Bay
01.2023 - 11.2023
Secretary
Hardwood Flooring Services
04.2022 - 11.2024
Warehouse Worker
Cobra
02.2022 - 08.2022
Marketing Associate
C&C Marketing Research
11.2016 - 12.2018
High School Diploma -
Steinmetz College Prep