Natalie Ismirlidis
Marietta
Summary
Certified Medical Assistant graduate from Gwinnett College with hands-on experience as a Front and Back Medical Receptionist in a fast-paced healthcare environment. Skilled in administrative and patient-facing responsibilities including appointment coordination, medical documentation, fax correspondence, and patient communication. Experienced in translating between English and Spanish to support effective communication between patients and providers. Dedicated to maintaining professionalism, confidentiality, accuracy, and compassionate patient care.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front and Back Desk Medical Receptionist
Olympus MD Pain and Wellness Specialists
Tucker, GA
03.2026 - Current
- Managed patient scheduling and appointment confirmations to enhance operational efficiency.
- Coordinated insurance verification processes, ensuring accurate patient coverage and reducing claim denials.
- Assisted in maintaining electronic health records, improving information retrieval and accuracy for clinical staff.
- Provided front desk support, enhancing patient experience through effective communication and problem-solving.
- Managed patient check-in and check-out processes efficiently.
Waitress
Marietta Diner
Marietta, GA
06.2023 - 03.2026
- Deliver efficient service in a high-volume, fast-paced environment
- Handle financial transactions responsibly and securely
- Communicate effectively with diverse populations
- Demonstrate professionalism, reliability, and strong work ethic
After School Program Teacher (ASP)
Cobb County School District
Powder Springs, GA
08.2022 - 05.2023
- Supervised elementary students in a structured and safety-focused setting
- Maintained attendance records and accountability protocols
- Administered basic first aid and completed incident documentation
- Reinforced organization, communication, and behavioral expectations
Education
Certified Medical Assistant -
Gwinnett College
Marietta, GA05.2026
High School Diploma -
Hillgrove High School
Powder Springs, GA05.2023
Skills
- Vital Signs Assessment & Medical Terminology
- Venipuncture, Phlebotomy Techniques & Specimen Collection
- 12-Lead EKG Placement & Cardiac Monitoring
- HIPAA Compliance, Patient Identification & Documentation Accuracy
- Specimen Labeling & Laboratory Safety Procedures
- Assisting with Clinical Trays
- Customer Service
- Electronic Documentation & Data Entry
- Appointment Scheduling & Administrative Support
- Professional Phone & Email Communication
- Microsoft Word, Excel & PowerPoint
- Google Workspace
Certification
- BLS Provider (CPR & AED), American Heart Association — March 2026
- First Aid Certification — March 2026
- Blood-borne Pathogen Certificate — March 2026
Timeline
Front and Back Desk Medical Receptionist
Olympus MD Pain and Wellness Specialists
03.2026 - Current
Waitress
Marietta Diner
06.2023 - 03.2026
After School Program Teacher (ASP)
Cobb County School District
08.2022 - 05.2023
Certified Medical Assistant -
Gwinnett College
High School Diploma -
Hillgrove High School