Natalie Izaguirre
Downers Grove,IL
Summary
Dynamic professional with extensive experience at Fuller House and FAI Property Management, excelling in customer relationship management and project management. Proven track record in enhancing customer satisfaction and reducing tenant turnover through effective communication and analytical thinking. Skilled in budgeting and proficient in Microsoft Excel, driving operational success and strategic growth.
Overview
5
5
years of professional experience
Work History
Property Manager
FAI Property Management
Berwyn, IL
01.2020 - Current
- Manage tenant relationships, reducing tenant turnover.
- Collaborate with cross-functional teams to develop and implement monthly and quarterly budgets.
- Assist in administering tenant leases.
- Maintain records of vendor agreements, ensuring compliance with procurement policies.
- Handle tenant inquiries and service requests.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
Head Hostess/Server Supervisor
Fuller House
Hinsdale, IL
06.2021 - 04.2025
- Managed seating arrangements.
- Trained new staff.
- Handled customer service complaints and queries.
- Assisted in menu development.
- Managed reservations.
- Greeted and seated customers.
- Assisted with cleaning and setting the tables as needed.
- Developed strong relationships with customers by providing personalized assistance and support.
- Identified opportunities for upselling additional products or services based on customer needs.
Education
Some College (No Degree) - Marketing
Loyola University of Chicago
Chicago, ILSkills
- Market research
- Content creation
- Social media marketing
- Customer relationship management
- Analytical thinking
- Project management
- Budgeting
- Microsoft Excel, Word, Outlook
- Time management
- Reservation management
- Reservation planning
References
References available upon request.
Timeline
Head Hostess/Server Supervisor
Fuller House
06.2021 - 04.2025
Property Manager
FAI Property Management
01.2020 - Current
Some College (No Degree) - Marketing
Loyola University of Chicago
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