Natalie Jarquin
Ashland City,TN
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Desires a position where I can learn and grow as an employee.
Overview
9
9
years of professional experience
Work History
Patient Coordinator
Star Physical Therapy
11.2021 - Current
- Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
- Manage the front desk in a fast-paced medical clinic, ensuring efficient patient flow and organization.
- Verify insurance benefits and explain coverage details.
- Obtain prior authorizations for treatments and procedures as required by insurance providers.
- Handle phone calls and faxes, responding promptly to patient and provider inquiries.
- Verify various insurance plans, including Medicare, Medicaid, BCBS, Humana, and other commercial insurers.
- Coordinate care for patients with workers’ compensation claims, communicating with adjusters and case managers via phone and email.
- Utilize strong organizational and multitasking skills to manage administrative duties while maintaining excellent customer service.
Medical Receptionist
Price Hoffman & Stone Radiology
03.2019 - 07.2021
- Greets and signs in patients
- Obtains patient information sheets
- Schedules patient appointments, assists with patient inquiries, may arrange for other procedures
- Laboratory and consultations with referral doctors
- Collects and posts payments, assists patients with billing questions, ensures completeness of encounter form prior to patient checkout
- Sorts and distributes mail, copies medical records, performs other duties as assigned.
- Communication with technologists about patient concerns or questions
Receptionist
Rose Radiology LLC now Akumin
02.2017 - 02.2019
- Ordered all office supplies including ink cartridges, toner, and paper.
- Scheduled appointments for doctor visits and procedures using desktop calendar software.
- Greeted each patient pleasantly and provided the desk sheet for sign-in.
- Checked patient data including insurance, demographic and health history to ensure all information was current.
- Obtained payments from patients and scanned identification and insurance cards.
- Ensured the waiting room looked neat and organized at all times.
- Adhered to strict HIPAA guidelines at all times according to company policy.
- Scheduled, rescheduled and handled cancelled appointments for patients.
Education
Child Development Associate Certification -
Nashville State Community College
Nashville, TN01.2013
Highschool - undefined
Cheatham County Central Highschool
01.2011
Skills
- Detail-oriented approach
- Administrative support
- Maintaining patient confidentiality
- Appointment scheduling
- Insurance verification
- Clear and concise communication
- Multitasker
- Proficient in electronic medical records
- Strong interpersonal skills
- Adherence to organizational standards
- Quick learner
Timeline
Patient Coordinator
Star Physical Therapy
11.2021 - Current
Medical Receptionist
Price Hoffman & Stone Radiology
03.2019 - 07.2021
Receptionist
Rose Radiology LLC now Akumin
02.2017 - 02.2019
Highschool - undefined
Cheatham County Central Highschool
Child Development Associate Certification -
Nashville State Community College
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