Natalie Johnson
Scottsdale,AZ
Summary
Knowledgeable about preparing invoices, processing payments and pursuing past-due balances. Well-versed in accurately coding different types of bills for clear recordkeeping and tracking. Team-oriented, dependable and performance-driven.
Overview
2
2
years of professional experience
Work History
Billing Assistant/ OB Coordinator
Arizona Women's Care
04.2023 - 04.2024
- Enhanced customer satisfaction by promptly addressing and resolving billing inquiries or disputes.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Improved billing accuracy by diligently reviewing and verifying invoice data before submission.
- Received, sorted, and distributed incoming mail.
- Reviewed patients insurance benefits and created payment plans for upcoming surgeries.
Marketing Coordinator
Performance Windows
10.2022 - 02.2023
- Answered general marketing department inquiries by email, phone, and mail.
- Developed visually engaging marketing materials to support product launches and promotions.
- Collaborated with external agencies on advertising campaigns, ensuring alignment with overall marketing objectives.
- Composed daily posts for social media and helped build corporate presence on Twitter, Facebook, and Instagram.
- Tracked and reported on marketing campaign responses.
Server
Butters
02.2022 - 08.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Associate of Arts - Life Science - Nursing
Tohono Community College
Sells, AZ05.2025
High School Diploma -
Horizon High School
Scottsdale03.2020
Skills
- Accounts receivable experience
- Payment posting
- Medical coding knowledge
- Insurance Verification
- Strong Work Ethic
- Exceptional customer service
- Sales expertise
Affiliations
- Tribal Affiliation - Navajo Nation Tribe
Languages
Spanish
Elementary
Navajo
Elementary
Timeline
Billing Assistant/ OB Coordinator
Arizona Women's Care
04.2023 - 04.2024
Marketing Coordinator
Performance Windows
10.2022 - 02.2023
Server
Butters
02.2022 - 08.2022
Associate of Arts - Life Science - Nursing
Tohono Community College
High School Diploma -
Horizon High School
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