Natalie Khan
Williamsburg,Virginia
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
5
5
years of professional experience
Work History
Sales Associate, Customer Service Representative
The Home Depot
06.2021 - 09.2021
- Prepared merchandise for sales floor by pricing or tagging.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to build rapport and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
Gift Shop Sales Associate
INOVA Fairfax Hospital
01.2017 - 01.2019
- Completed daily tasks accurately and on-time to support shop needs.
- Monitored customers for signs of security concerns and escalated issues to management.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Maximized safety and production levels by frequently cleaning and organizing work areas.
- Performed cash, card, and check transactions to complete customer purchases.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
Bachelor of Arts - Government
The College of William And Mary
Williamsburg, VA05-2025
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Excellent people skills
- Reliable and punctual
- Cash Handling
- Flexible Schedule
Timeline
Sales Associate, Customer Service Representative
The Home Depot
06.2021 - 09.2021
Gift Shop Sales Associate
INOVA Fairfax Hospital
01.2017 - 01.2019
Bachelor of Arts - Government
The College of William And Mary
Similar Profiles
SARAH MOREIRASARAH MOREIRA
District Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home DepotDistrict Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home Depot
SIYA KHANNASIYA KHANNA
Seasonal/ Plumbing/ Electrical / Customer Service Sales Associate at The Home DepotSeasonal/ Plumbing/ Electrical / Customer Service Sales Associate at The Home Depot
Chelsea MilletteChelsea Millette
Digital Care Specialist – Social Media at The Home DepotDigital Care Specialist – Social Media at The Home Depot