Natalie Kovach
Vermilion,OH
Summary
Energetically served at Ziggy's Pub and Restaurant, enhancing dining experiences with prompt service and attention to dietary needs. Excelled in guest engagement and order accuracy, earning commendations for efficiency. Skilled in order management and maintaining high hygiene standards, I bring a strong work ethic and a proven track record of improving customer satisfaction.
Overview
3
3
years of professional experience
Work History
Server
Ziggy's Pub and Restaurant
05.2024 - Current
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server
Big Ed's Soda Grill
06.2021 - 08.2024
- Answered customers' questions, recommended items, and recorded order information.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Education
Psychology
Kent State University
Kent, OH05.2027
High School Diploma -
Vermilion High School
Vermilion, OH06.2023
Skills
- Supply Restocking
- Order Management
- Guest Engagement
- Order Accuracy
- Strong Work Ethic
Timeline
Server
Ziggy's Pub and Restaurant
05.2024 - Current
Server
Big Ed's Soda Grill
06.2021 - 08.2024
Psychology
Kent State University
High School Diploma -
Vermilion High School
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