Natalie Lozada
Euless,TX
Summary
Organized and people-focused professional with leadership experience supporting onboarding, employee coordination, scheduling, and HR-related administrative functions. Proven ability to maintain confidentiality, support management, and contribute to a positive workplace culture.
Overview
4
4
years of professional experience
1
1
Certification
Skills
Medical records management
- Health promotion
- Marketing expertise
- Employee engagement
- Vendor coordination
- HIPAA protocols
- Member support
- Individualized education
- Teamwork and collaboration
- Problem-solving
- Time management
- Problem-solving abilities
- Multitasking
- Organizational skills
- Effective communication
- Team building
- Conflict resolution
- Goal setting
Website management
Employee engagement
Service promotion
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Multitasking
Excellent communication
Adaptability and flexibility
Task prioritization
Self motivation
Microsoft excel, word and slides
Canva
Work History
Lead Wellness Coordinator
The Joint Chiropractic
Southlake, TX
04.2024 - Current
- Facilitated communication between patients, providers, and management to ensure efficient clinic operations.
- Facilitated scheduling of onboarding support and maintained ongoing communication for new hires and team members.
- Oversaw maintenance of accurate employee and patient records, ensuring confidentiality and HIPAA compliance.
- Facilitated conflict resolution and escalated employee relations issues to management for effective resolution.
- Evaluated clinic metrics and assessed staff performance data to enhance operational efficiency.
Studio Manager
Waxing the City
Euless, TX
07.2023 - 03.2024
- Oversaw daily studio operations, ensuring efficient workflow and high-quality service delivery.
- Managed staff schedules, optimizing team coverage to meet client demand and enhance service efficiency.
- Developed training programs for new team members, improving onboarding experience and operational consistency.
- Implemented inventory management systems, reducing supply shortages and enhancing resource availability for services.
- Analyzed customer feedback to identify service improvement opportunities, driving client satisfaction initiatives.
- Coordinated marketing efforts to promote studio events, increasing community engagement and client retention rates.
- Established performance metrics to evaluate team effectiveness, leading to enhanced operational strategies and goal alignment.
- Managed budgets and financial reports, ensuring fiscal responsibility and profitability.
- Strengthened relationships with external partners such as vendors or suppliers, promoting collaboration opportunities that ultimately benefited both parties involved.
- Expanded the studio''s client base by proactively seeking out new business opportunities through networking events or industry conferences.
- Created policies and procedures for company and delivered company-wide training to employees.
Studio Coordinator
Waxing the City
Southlake, TX
05.2022 - 07.2023
- Served as the first point of contact for clients, providers, and management, supporting daily studio operations
- Managed front-desk operations including scheduling, payments, and client records with a high level of accuracy and confidentiality
- Assisted with onboarding and training support for new hires, including shadowing and policy reinforcement
- Supported management with employee scheduling, attendance tracking, and shift coverage coordination
- Maintained organized records for both clients and staff, ensuring compliance with company policies
- Communicated studio expectations, procedures, and updates to team members
- Assisted in resolving client concerns and escalating employee-related issues to leadership as needed
- Contributed to a positive workplace culture by supporting team communication and operational efficiency
Education
Associate of Arts - Human Resources Management
Tarrant County College
Fort Worth, TX05.2025
Accomplishments
- Won costumer service call competition in 2025
- 4th place in overall sales for promotion in 2026
Certification
HRMS II in May of 2026.
Timeline
Lead Wellness Coordinator
The Joint Chiropractic
04.2024 - Current
Studio Manager
Waxing the City
07.2023 - 03.2024
Studio Coordinator
Waxing the City
05.2022 - 07.2023
Associate of Arts - Human Resources Management
Tarrant County College