Natalie Lukey
Independence,KY
Summary
Committed to achieving goals through strategic problem-solving and fostering a collaborative environment. Eager to help assist in the medical field.
Overview
6
6
years of professional experience
Work History
Server
One Holland
Independence, KY
05.2026 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely order delivery and satisfaction.
- Implemented improvements to table turnover process, enhancing overall efficiency.
- Handled cash transactions accurately and processed payments seamlessly using POS system.
- Resolved customer complaints promptly, maintaining high satisfaction levels during peak hours.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Pet Care Specialist
Lukey Pet Services
Harrison, OH
01.2020 - Current
- Provided reliable care for diverse pets, ensuring safety and comfort in home environments.
- Developed customized pet care routines based on individual animal needs and owner preferences.
- Monitored pet behavior and health, promptly addressing any issues or concerns with owners.
- Coordinated schedules for multiple clients, optimizing time management and resource allocation.
Shift Lead
Biggby Coffee
Taylor Mill, KY
10.2024 - 05.2026
- Supervised daily operations to ensure high standards of service and product quality.
- Trained and mentored new team members on efficient service practices and company policies.
- Implemented workflow improvements that enhanced team productivity and customer satisfaction.
- Monitored inventory levels, optimizing supply orders to prevent shortages and waste.
Sales Associate
Schoollebelles School Uniforms
Newport, KY
06.2023 - 07.2023
- Assisted customers in selecting appropriate school uniforms based on individual needs and preferences.
- Maintained inventory levels by organizing stock and restocking shelves as needed.
- Processed transactions accurately using point-of-sale systems, ensuring efficient customer service.
- Collaborated with team members to enhance store presentation and customer experience.
Education
Bachelor of Science - Nursing
Northern Kentucky University
Newport, KY12-2029
High School Diploma -
Simon Kenton High School
Independence, KY05-2025
Skills
- Team leadership
- Problem-solving
- Strong verbal and written communication
- Positive attitude
- Goal setting and tracking
- Strong work ethic
- Guest engagement
- Memory retention
Timeline
Server
One Holland
05.2026 - Current
Shift Lead
Biggby Coffee
10.2024 - 05.2026
Sales Associate
Schoollebelles School Uniforms
06.2023 - 07.2023
Pet Care Specialist
Lukey Pet Services
01.2020 - Current
Bachelor of Science - Nursing
Northern Kentucky University
High School Diploma -
Simon Kenton High School