Natalie Madrigal
Lufkin,TX
Summary
Dynamic and self-motivated professional with extensive experience in customer service and cash handling at The Spud Too. Proven ability to enhance customer satisfaction through effective communication and product knowledge. Skilled in point-of-sale operations, maintaining cleanliness standards, and fostering a welcoming environment, ensuring repeat business and team collaboration.
Overview
5
5
years of professional experience
Work History
Cashier
The Spud Too
Lufkin
09.2025 - Current
- Operated cash register efficiently, ensuring accurate transactions and excellent customer service.
- Handled cash, credit, and gift card transactions while maintaining balanced cash drawer.
- Assisted customers with product inquiries, fostering a welcoming shopping environment.
- Processed and packaged food orders accurately in high-volume settings.
- Collaborated with team members to maintain clean and organized work areas.
Retail Sales Associate
James Avery Artisan Jewelry
Lufkin, TX
04.2021 - Current
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Maintained knowledge of product features and benefits to effectively address customer inquiries.
- Operated point-of-sale system, accurately processing transactions and managing cash register operations.
- Collaborated with team members to achieve store sales goals and maintain visual merchandising standards.
- Resolved customer complaints promptly, ensuring satisfaction and fostering repeat business relationships.
- Engaged in ongoing product training to stay updated on new collections and industry trends.
- Greeted customers and helped with product questions, selections, and purchases.
Front Desk
Boys and Girls Club
Lufkin Tx
09.2024 - 05.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
Education
High School Diploma -
Lufkin High School
Lufkin Tx05.2020
Skills
- Cash handling
- Customer service
- Point-of-sale operations
- Transaction processing
- Product knowledge
- Communication skills
- Cleanliness standards maintenance
- Self-motivation
- Friendly demeanor
- Customer assistance
Timeline
Cashier
The Spud Too
09.2025 - Current
Front Desk
Boys and Girls Club
09.2024 - 05.2025
Retail Sales Associate
James Avery Artisan Jewelry
04.2021 - Current
High School Diploma -
Lufkin High School