Natalie Marvasti

Server

Boatyard

Fort Lauderdale, FL

10.2021 - Current

Provided excellent customer service to ensure satisfaction.
Assisted in training new servers.
Prepared drinks according to standard recipes.
Took orders from customers accurately and in a timely manner.
Checked food before serving it to customers.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Delivered food orders promptly and courteously.
Responded to ad hoc cleaning duties at end of shift.
Brought wine selections to tables with appropriate glasses and poured for customers.
Garnished dishes and beverages to serve visually appealing menu items.
Assisted in preparing salads, appetizers and desserts to speed up food service.
Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Filled condiments and napkin containers during slack periods.
Set up tables in between patrons to reduce wait times.
Took reservations and to-go orders to streamline process for both customer and restaurant.
Presented menus and answered questions regarding items.
Informed customers of daily specials and signature menu items.
Prepared checks, itemizing total meal costs and taxes.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Responded efficiently to guest inquiries and complaints in a professional manner.
Ensured that each guest was served courteously, quickly, and efficiently.
Accurately recorded orders on cash register and point-of-sale system.
Maintained records of transactions made during shift as required by law or company policy.
Monitored dining room for cleanliness and proper set-up at all times.
Conducted regular inventory checks to maintain adequate levels of necessary supplies.
Stayed informed about daily specials, new menu items, promotions.
Provided exceptional service to high volume of daily customers.
Operated POS terminals to input orders, split bills and calculate totals.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Greeted customers, answered questions and recommended specials to increase profits.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Cleaned tables and chairs to prepare dining area for next customers.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Served food and beverages to patrons and immediately remedied issues with orders.
Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Trained new employees on restaurant procedures and plating techniques.
Addressed complaints to kitchen staff and served replacement items.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Presented menus to patrons to answer questions about offered items and make suitable recommendations.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Recorded meal selections and transactions in microsystem to deliver prompt service.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Trained new employees to perform duties.
Served food and beverages to patrons and confirmed complete orders.
Explained menu items, describing ingredients and cooking methods upon request.
Stocked service areas with supplies during slow periods.
Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.

Server

Seawatch

Lauderdale By The Sea, FL

03.2016 - 03.2021

Assisted in training new servers.
Provided excellent customer service to ensure satisfaction.
Brought wine selections to tables with appropriate glasses and poured for customers.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Provided exceptional service to high volume of daily customers.

Server

Bimini Boatyard Bar and Grill

Fort Lauderdale, FL

05.2013 - 05.2015

Provided excellent customer service to ensure satisfaction.
Assisted in training new servers.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Took orders from customers accurately and in a timely manner.
Checked food before serving it to customers.
Delivered food orders promptly and courteously.
Responded efficiently to guest inquiries and complaints in a professional manner.
Ensured that each guest was served courteously, quickly, and efficiently.
Brought wine selections to tables with appropriate glasses and poured for customers.
Greeted customers, answered questions and recommended specials to increase profits.

Summary

Overview

Work History

Server

Server

Server

Education

Associate of Arts -

Skills

Timeline

Server

Server

Server

Associate of Arts -

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