Natalie Mccarthy
Rockland,MA
Overview
10
10
years of professional experience
1
1
Certification
Work History
Pharmacy Operations Manager
Walgreen's Pharmacy
04.2022 - Current
- Improve pharmacy efficiency by streamlining operations and implementing new inventory management systems.
- Supervise a team of pharmacists and technicians, fostering an environment of collaboration, continuous improvement, and mutual respect among team members.
- Vaccinate patients to provide immunity against influenza, pneumonia, and other diseases.
- Order all pharmacy supplies and kept check on inventory levels.
- Train newly hired pharmacy technicians.
- Manage budget and resources effectively to maximize profitability while maintaining a high-quality service for patients.
- Maintain compliance with all regulatory requirements, ensuring timely completion of audits and inspections without significant findings.
Pharmacy Technician
Walgreens Pharmacy
03.2019 - 04.2022
- Medication dispensing, labeling, and packaging.
- Streamlined prescription processing with accurate data entry and verification of patient information
- Answered incoming phone calls and addressed questions from customers
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
- Collected co-payments from customers.
- Managed opening and closing duties for pharmacy.
Pharmacy Technician
CVS Pharmacy
07.2014 - 07.2016
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Set up and modified patient profiles to include current medications and insurance details.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Resolved third-party billing, computer system and customer service issues.
- Collected co-payments or full payments from customers.
Education
High School Diploma -
Marshfield Highschool
Marshfield, MA05.2014
Skills
- Pharmacy Management
- Medication Dispensing
- Team Leadership
- Pharmaceutical Knowledge
- Customer Service
- Regulatory Compliance
- CPR/AED
- Operational Records Maintenance
- Training and Mentoring
- Drug Inventory Management
- Insurance Billing
- Patient Safety
- Immunizations
- Medicare and Medicaid Process
Certification
- CPR/BLS Certification - 2021 - Present
- APHA Certified Immunizer - 2022 - Present
Timeline
Pharmacy Operations Manager
Walgreen's Pharmacy
04.2022 - Current
Pharmacy Technician
Walgreens Pharmacy
03.2019 - 04.2022
Pharmacy Technician
CVS Pharmacy
07.2014 - 07.2016
High School Diploma -
Marshfield Highschool
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